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The journey towards fully autonomous enterprise IT operations has gained significant momentum through a strategic partnership between two industry leaders. Tanium, a provider of Autonomous IT solutions, has announced a partnership with ServiceNow to deliver new innovations that strengthen enterprise infrastructure. By integrating the Tanium platform with the ServiceNow AI Platform, the collaboration aims to drive greater efficiency, visibility, and resilience, with ServiceNow also using Tanium to enhance its own internal IT operations and security.
Tanium and ServiceNow are partnering to advance Autonomous IT capabilities.
The integration combines Tanium's real-time endpoint data with ServiceNow's AIOps.
Key use cases include agentic workflows and automated, self-healing triage for alerts.
Benefits encompass zero-touch patching and real-time compliance auditing.
ServiceNow is itself a customer, using Tanium for visibility across its IT environment.
The goal is to simplify operations, strengthen security, and accelerate outcomes.
A central focus of the partnership is enabling agentic workflow capabilities that automate complex IT tasks. By leveraging Tanium's real-time endpoint intelligence and feeding it into ServiceNow AIOps, the combined solution can automatically triage observable alerts and initiate scalable self-healing actions. This moves IT operations beyond manual intervention towards a proactive, autonomous state. Additional benefits include zero-touch patching, which ensures deployment configurations remain compliant and systems are automatically remediated, strengthening the overall security posture. “By partnering with ServiceNow and deploying our combined capabilities across both platforms, we are able to deliver truly Autonomous IT – enabling real-time visibility, control and resilience at scale,” said Shawn Gallagher, vice president of strategic partnerships at Tanium.
The partnership is validated by ServiceNow's own adoption of Tanium. Faced with a complex IT environment spanning on-premises infrastructure and multiple cloud platforms, ServiceNow has deployed Tanium to enhance real-time visibility and control. Tanium optimizes ServiceNow's Security Operations by supplying accurate, real-time endpoint data directly into the ServiceNow Configuration Management Database (CMDB). This integration streamlines essential workflows and provides a single source of truth for the state of all endpoints, forming a critical foundation for autonomous operations. “This collaboration enhances our foundation of resilience and elevates the experience for the people who rely on our services every day,” said Sankha Nagchoudhury, senior vice president of digital technology intelligent operations at ServiceNow.
For joint customers, the integrated Tanium and ServiceNow platform promises to empower the autonomous enterprise by simplifying daily operations. The ability to automatically correlate endpoint data with IT service management processes reduces manual effort, accelerates response times, and minimizes business disruption. This allows IT and security teams to shift from reactive firefighting to strategic initiatives, driving unstoppable business momentum while maintaining a robust security and compliance posture.
The deepening partnership between Tanium and ServiceNow signals a major step in the maturation of Autonomous IT. By combining powerful platforms and shared real-world experience, they are providing a clear path for enterprises to achieve real-time visibility, automated control, and unparalleled infrastructure resilience.
About Tanium
Tanium Autonomous IT offers the most comprehensive solution for intelligently managing endpoints across industries, providing capabilities for asset discovery and inventory, vulnerability management, endpoint management, incident response, risk and compliance and digital employee experience. The Tanium Autonomous IT platform supports customers worldwide, including 40 of the Fortune 100, to become unstoppable by delivering increasingly efficient operations and an improved security posture at scale, with confidence, and in real-time.
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