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Planogram compliance failures, undetected out-of-stocks, and the lag between headquarters planning and store-level execution cost grocers measurably in comp sales, shrink, and associate labor hours. The tools built for category planning have never been designed to close that execution gap. In response, SymphonyAI, a global leader in Vertical AI, today announced the availability of CINDE Assortment and Space for CPGs, an AI platform that closes the loop between assortment strategy, planogram execution, and in-store compliance, compressing the category review cycle from four to six weeks to a matter of days.
Quick Intel
80% of CPG headquarters lack analytics needed to support assortment and shelf decisions.
Platform proven across 500-plus global CPG deployments including PepsiCo, Southern Co-op, and top 25 global CPG companies.
Southern Co-op achieved 5.2% category sales uplift.
A leading European retailer runs CINDE across 32 countries and 32 banners.
Photo-to-Planogram Loop uses computer vision to identify SKUs, facing, and out-of-stock conditions.
Transferable Demand AI model carries across retailers without retraining.
Each addresses a specific, recurring failure point in how CPGs manage category decisions today, identified across decades of production deployments:
Store Intelligence — Photo-to-Planogram Loop: A merchandiser takes a mobile photo of the shelf. Computer vision identifies every SKU, facing, and out-of-stock condition and routes a corrective task to the right associate, with no manual audit, no separate compliance tool, and no lag between the store walk and the action.
Assortment Optimization — Transferable Demand: SKU-level rationalization driven by incrementality scoring, need-state analysis, and cannibalization modeling. Southern Co-op achieved a 5.2 percent category sales uplift using this capability. The Transferable Demand AI model carries across retailers without retraining.
Intelligent Store-Based Clustering: Store clustering derived from store-level transaction and sales patterns, enabling highly accurate, scalable models tailored to localized demand, shopper behavior, and operational dynamics.
Space-Aware Assortment — Category Captain Workflow: Integrated assortment and planogram planning from a shared data model, producing shelf-ready outputs that store teams can act on directly. PepsiCo deployed this capability for category captain planning across major UK grocery retailers.
Planogram Automation — Multi-Banner Scale: Store-specific planograms generated and maintained at scale across banners, countries, languages, and regulatory contexts. A global retailer based in Europe runs CINDE planogram automation across 32 countries and 32 banners.
According to the POI 2024 State of the Industry Report, 80 percent of CPG headquarters lack the capabilities needed to support pricing, trade, and go-to-market decisions. The category has historically been served by disconnected point solutions: clustering, planogram, and compliance tools that operate in isolation, each requiring manual handoffs that introduce lag and execution failures at store level. No vendor has previously integrated all four disciplines into a single platform with a shared data model.
The convergence of three factors has made this integration both technically feasible and commercially urgent: the acceleration of range review frequency as retailers demand more responsive joint business planning; the availability of computer vision at scale for in-store compliance verification; and the maturation of large-scale demand models capable of transferring across retail contexts without retraining.
"CPGs have spent years making assortment and shelf decisions with disconnected tools that cannot share data across the planning cycle," said Manish Choudhary, President of Retail, SymphonyAI. "CINDE Assortment and Space was built to close that loop entirely. When a demand model proven at one retailer transfers without retraining to every other JBP in the portfolio, and when in-store execution feeds directly back into planning, CPGs stop rebuilding work from scratch every quarter. That capability is available today, backed by 25 years of production deployment across more than 500 global CPGs."
Events
To request a demonstration or connect with the SymphonyAI team at NRF APAC, visit booth 1514. SymphonyAI will also be participating in two sessions at the show:
BIG Ideas Session — Wednesday, June 3, 2:20 – 2:50pm, Level 1, EBI Stage 1: Surachai Hirannitichai, Group Chief Digital Technology Officer, Big C Supercenter, joins Paul Howe, Managing Director, ReadyMS Thailand, and Manish Choudhary, President of Retail, SymphonyAI, to discuss the retailer pain points driving technology transformation at Big C.
Expo Tour — Engaging Customers with Generative AI: Retailers will review the technology road map of generative AI to provide insights on generating value including higher revenue, streamlined efficiencies.
About SymphonyAI
SymphonyAI delivers Vertical AI product platforms that help enterprises solve their most complex, high-value challenges — from stopping financial crime to improving store performance and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers worldwide, including 200 of the top financial institutions, the top 25 CPG companies, and many of the world's largest grocers and industrial manufacturers, SymphonyAI provides domain-trained applications and pre-built agents that are ready to work on day one.
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