SugarAI has announced that its Sugar Sell sales force automation solution has earned the No. 1 overall ranking out of 15 vendors in the 2026 SoftwareReviews Customer Relationship Management – Midmarket Data Quadrant from Info-Tech Research Group. Sugar Sell achieved the highest composite score of 9.0 out of 10, along with a 9.3 CX score.
SugarAI ranked No. 1 out of 15 vendors in CRM – Midmarket Data Quadrant.
Composite score of 9.0 and CX score of 9.3 from verified customer feedback.
Top recognition for Business Value, Support, Implementation, Features, and User Experience.
Also recognized for Easiest to Customize, Easiest to Manage, and Top Product Strategy.
Sugar Sell designed for complex, relationship-driven B2B sales environments.
Used by thousands of companies in more than 120 countries.
The Data Quadrant is a comprehensive software evaluation framework that ranks technology vendors based entirely on verified customer feedback. Published by SoftwareReviews, a division of Info-Tech Research Group, it serves as an objective enterprise buyer's guide. The Data Quadrant rankings rely completely on data from real IT and business professionals. Sugar received top recognition across the complete software experience, including Best Business Value, Best Support, Best Implementation, Best Features and Feature Breadth, Easiest to Customize, Easiest to Manage, Top User Experience, and Top Product Strategy.
Sugar Sell is designed for complex, relationship-driven business-to-business sales environments. The platform helps revenue teams connect customer, sales, ERP, and operational data to identify account risk, uncover expansion opportunities, and guide sellers towards clear next steps. Midmarket sales teams are being asked to drive growth with fewer resources while navigating complex buying groups, longer sales cycles, and customer data spread across multiple systems. SugarAI brings those signals together and turns them into clear, account-level guidance that shows sellers where to focus, why an opportunity or risk matters, and what action to take next.
"Midmarket sales teams are being asked to drive growth with fewer resources while navigating complex buying groups, longer sales cycles and customer data spread across multiple systems," said Becca Toth, CMO of SugarAI. "We bring those signals together and turn them into clear, account-level guidance that shows sellers where to focus, why an opportunity or risk matters, and what action to take next. Sugar Sell's top ranking validates our approach to delivering the usability, flexibility and business value midmarket organizations need to succeed."
About SugarAI
SugarAI provides software that helps revenue teams manage and grow their customer accounts with greater visibility and control. Its Precision Selling platform delivers account-level insights that highlight risk, uncover expansion opportunities, and guide sellers toward clear next steps. Used by thousands of companies in more than 120 countries, SugarAI supports organizations operating in complex, relationship-driven sales environments. Headquartered in Denver, SugarAI is backed by Accel-KKR.
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