Sprinklr, a leader in unified customer experience management (Unified-CXM), has appointed Scott Millard as Chief Revenue Officer, effective September 22, 2025. This strategic hire strengthens Sprinklr’s go-to-market strategy as it aims to deepen enterprise relationships and drive growth.
Sprinklr appoints Scott Millard as Chief Revenue Officer, effective September 22, 2025.
Millard brings over 30 years of tech industry sales leadership experience.
Previously led $15B+ AI sales at Dell Technologies.
Focus on expanding enterprise reach and customer engagement.
Sprinklr’s Unified-CXM platform serves over 1,900 global enterprises.
Millard to enhance go-to-market strategy for long-term growth.
Sprinklr has named Scott Millard as its Chief Revenue Officer to lead its global sales strategy. Reporting to President and CEO Rory Read, Millard will drive Sprinklr’s efforts to expand its reach into larger enterprises and enhance customer relationships. Rory Read emphasized, “We are thrilled to be welcoming Scott to the Sprinklr team. Scott brings deep expertise, a proven track record of driving growth, and a passion for building high-performing teams that we believe are all critical as we continue our transformation journey.”
With over 30 years in the tech industry, Millard is a seasoned sales leader with a focus on sales strategy and go-to-market excellence. Most recently, he served as Senior Vice President of Global AI Sales at Dell Technologies, overseeing a $15B+ revenue organization that supported major AI deployments globally. His prior roles at Dell included managing a $5B enterprise and commercial organization, showcasing his ability to deliver results in competitive markets.
Millard’s appointment aligns with Sprinklr’s ongoing transformation to deliver exceptional customer experiences through its AI-native Unified-CXM platform. He stated, “I’m excited to join Sprinklr at such a pivotal time in the company’s journey. The company’s transformation is well underway, and I believe momentum is building.” His leadership will focus on accelerating growth by empowering businesses to leverage Sprinklr’s platform for enhanced customer engagement.
Millard’s customer-centric approach and experience in building high-performing teams will bolster Sprinklr’s position as a leader in customer experience management. Serving over 1,900 enterprises, including 60% of the Fortune 100, Sprinklr is poised to capitalize on Millard’s expertise to strengthen its market presence and drive sustainable growth in the CXM space.
This appointment marks a significant step for Sprinklr as it sharpens its go-to-market strategy and continues to redefine customer experience management for global enterprises.
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,900 valuable enterprises — global brands like Microsoft, P&G, Samsung and 60% of the Fortune 100. Sprinklr is redefining the world's ability to make every customer experience extraordinary.
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