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Smartsheet Named a Leader in Gartner Magic Quadrant for CWM


Smartsheet Named a Leader in Gartner Magic Quadrant for CWM
  • by: Business Wire
  • |
  • October 9, 2026

Smartsheet today announced it has been named a Leader in the 2026 Gartner® Magic Quadrant™ for Collaborative Work Management (CWM). This recognition marks the fourth consecutive year Smartsheet has been positioned in the Leaders Quadrant.

Quick Intel

  • Smartsheet has been named a Leader in the 2026 Gartner Magic Quadrant for Collaborative Work Management for the fourth consecutive year.

  • Smartsheet is trusted by over 85% of the Fortune 500.

  • The company advanced its AI roadmap with the general availability of Smart Assist and launched its Model Context Protocol Server.

  • These capabilities are on track to drive more than 100 million AI requests annually.

  • Smartsheet also added Scenario Planning and portfolio reporting features for large, cross-functional teams.

  • The company will showcase its platform at its upcoming ENGAGE customer conference.

According to Gartner, CWM platforms “increasingly connect team productivity with operational work and AI-supported execution” that “enable end users to plan, coordinate and automate their work.” Trusted by over 85% of the Fortune 500, Smartsheet transforms how organizations manage complex work by embedding AI into everyday operations.

Most enterprises are investing heavily in AI, but that investment often stays siloed, layered onto individual tasks without connecting to the systems, data and context required to run the business. The result is a widening gap between what leaders intend and what actually gets executed, even as AI spend increases. Smartsheet believes its recognition as a Leader reflects a different approach: bringing AI directly into the projects, portfolios and processes where work already happens, so intelligence and execution move together instead of pulling apart.

Leadership Perspective

“We believe being recognized as a Leader in the Gartner Magic Quadrant for Collaborative Work Management for four consecutive years reflects the value we deliver as our customers scale,” said Pratima Arora, chief product and technology officer at Smartsheet. “That value comes from depth, not just scale. We've made our platform’s understanding of how work gets done available to the AI tools our customers already use. Our goal isn't to build another assistant, but to give any AI that same context. That's the foundation we're building on as we help enterprise teams around the world execute with more clarity, control and speed."

In the past year, Smartsheet has advanced its AI roadmap with the general availability of Smart Assist, which brings AI directly into how teams plan, track and get work done, and launched its Model Context Protocol (MCP) Server, giving customers the flexibility to bring their AI of choice into governed Smartsheet workspaces. Together, these capabilities are on track to drive more than 100 million AI requests annually. The company also added Scenario Planning and portfolio reporting features built for large, cross-functional teams.

Customer Perspective

Customers cite that same combination of governance and usability as a differentiator. One IT manager on Gartner Peer Insights™ called Smartsheet their "core platform for collaboration, process improvement and decision making" that delivers "the security and governance needed for sensitive business information while still being accessible enough for teams to adopt."

Smartsheet continues to innovate to help organizations turn AI ambition into operational reality. At its upcoming ENGAGE customer conference, the company will showcase how its platform serves as the execution layer where AI meets everyday work, helping teams connect data, decisions and outcomes at enterprise scale.

 

About Smartsheet

Smartsheet unites people, data and AI to turn strategy into measurable enterprise impact. Smartsheet gives enterprises the speed, governance and trust to execute complex work across portfolios, operations and IT on a single, secure system. Smartsheet empowers millions of users to move faster, reduce risk and realize ROI with confidence.

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