Smarsh, a global leader in digital communications compliance and intelligence, announced breakthrough results from its strategic collaboration agreement (SCA) with Amazon Web Services (AWS), delivering a new standard for compliant AI adoption in regulated industries. Since launching the multi-year initiative in October 2025, Smarsh has enabled leading financial institutions to move AI from experimentation to enterprise-scale deployment while enabling the rigorous compliance, governance, and risk management requirements of regulated markets.
Smarsh-AWS collaboration delivers 77% reduction in compliance reviewer workload.
Less than 2% loss in risk detection, preserving compliance integrity.
Solutions built on Amazon Bedrock and Amazon Bedrock AgentCore.
Discovery Agent reduces investigation costs by up to 75%.
Noise Reduction Agent reduces compliance alert volumes by up to 60% for smaller firms.
Smarsh solutions available through AWS Marketplace for immediate deployment.
Early deployments are already delivering measurable business impact at scale. A leading global investment bank achieved a 77% reduction in compliance reviewer workload across millions of alerts, with less than 2% loss in risk detection, preserving compliance integrity. The collaboration also delivered improved performance across both lexicon and machine learning models, accelerated future model agent development, and greater overall effectiveness of compliance programs. The result: financial institutions can dramatically reduce manual review burdens, lower operational costs, and accelerate insight generation—without compromising governance, transparency, or regulatory defensibility.
As generative AI adoption accelerates across capital markets and banking, regulators are increasing scrutiny around explainability, oversight, and risk management. Smarsh is addressing this challenge directly by delivering enterprise-grade governance capabilities designed specifically for highly regulated environments. Goutam Nadella, Chief Strategy Officer at Smarsh, stated: "Financial institutions do not need more AI experimentation—they need trusted, auditable outcomes. The biggest barrier to enterprise AI adoption in financial services has been governance and compliance risk. Through our collaboration with AWS and our foundation on Amazon Bedrock and Amazon Bedrock AgentCore, we are removing that barrier, proving firms can achieve transformational efficiency gains while maintaining the high standards regulators expect."
Carol Potts, General Manager, US ISV Sales at AWS, added: "At AWS, we believe regulated industries shouldn't have to choose between innovation and compliance. Smarsh has shown what's possible when you combine deep domain expertise with the scalability of AWS, delivering compliant AI solutions that financial institutions can deploy with confidence. We're proud to collaborate with customers who are setting a new standard for responsible AI adoption."
Private equity firm, K1 Investment Management, a long-standing Smarsh customer, has benefited from the company's AI innovations. Jean Kisaka, VP and Chief Compliance Officer at K1 Investment Management, shared: "As an early adopter of Smarsh's AI Noise Reduction built on AWS Bedrock, we've cut false positives by 50% while gaining the regulatory defensibility our compliance team needs. This helps our compliance team focus on what matters most, to help deliver smarter oversight with better resource allocation."
Smarsh is transforming how organizations use communications data—turning static archives into an active intelligence layer for compliance, legal, and surveillance teams. Surveillance teams can cut review volumes by up to 77% with Intelligent Agent, and identify 3-5x more real risks across multilingual communications. Legal teams can accelerate case assessment with Discovery Agent, reducing investigation costs by up to 75% and reliance on outside counsel. Small and mid-sized firms can reduce compliance alert volumes by up to 60% with Noise Reduction Agent. Smarsh solutions are available through AWS Marketplace, enabling organizations to accelerate deployment and maximize existing AWS investments.
About Smarsh
Smarsh enables companies to transform oversight into foresight by surfacing business-critical signals in their digital communications. Regulated organizations of all sizes rely upon the Smarsh portfolio of cloud-native capture, retention, and oversight solutions to identify risks before they become losses, fines, or headlines.
