Simpro Group, the global leader in AI-first software for the field service trades, today announced RAIN, the first major wave of new features and AI-infused enhancements built on its recent Lightning platform launch. When Lightning launched, it put Cooper - a single, unified AI brain - at the center of the field service management platforms, allowing the company to build innovations for its customers faster than ever before. RAIN is the first proof that the pledge is being kept.
Simpro Group announces RAIN with 100+ AI-infused enhancements.
Cooper AI drives AroFlo, BigChange, and Simpro platforms.
Intelligent AI Scheduler cuts drive time with location, skills, and availability.
Native Sales Pipeline & CRM for Simpro and BigChange.
AI-Validated Photo Capture for BigChange.
Lightning Price-Lock Guarantee caps annual increases at 3% above inflation.
Intelligent AI Scheduler (Simpro) weighs location, skills, certifications and real-time availability to cut drive time and put the right tech on the right job. Native Sales Pipeline & CRM (Simpro and BigChange) tracks every lead, manages contacts and converts opportunities straight into jobs. AI-Validated Photo Capture (BigChange) reviews each photo to confirm the right evidence was captured. Smart Safety Forms (AroFlo) uses AI to identify on-site hazards and write them into forms. Field Inventory Control (Simpro) provides full stock control from any job site by phone.
Fred Voccola, Chairman and CEO of Simpro Group, stated: "Lightning was never about a single launch. It was about changing how fast we can show up for the field service trades. We put a brain in the platform, and with RAIN that brain delivered a more genuinely useful product - in just a few months' time. AI is expensive, and the market is pricing it that way. Many AI-powered SaaS companies are raising their prices by as much as 50% a year. Meanwhile, our Lightning Price-Lock Guarantee caps any annual increase at no more than 3% above inflation, for the life of the agreement."
RAIN proves the first of Lightning's three commitments: that an AI brain makes the core platforms better, faster. The same accelerated engine now drives the next two: a workforce you couldn't hire, bringing Lightning's AI agents to market as digital workers that take on the roles most field service businesses could never afford to staff; and a partner for the business, as Cooper expands beyond answering questions into taking action.
Every feature and enhancement in RAIN was built inside Cooper and stays connected to it so the AI keeps learning from real-world use and keeps getting better. Because they run natively on Lightning, they're included at no additional cost for customers already on the platform. RAIN spans all three platforms with dozens of killer new features, over 100 AI-infused enhancements and hundreds of customer-requested improvements.
About Simpro Group
Simpro Group builds the AI operating platform for trades, helping contractors, technicians, and field crews get paid faster, run smarter, and grow stronger. We are the company behind Simpro, BigChange, AroFlo, and ClockShark, trusted by more than 24,000 businesses and 450,000 users worldwide. With teams across the U.S., Canada, Australia, and the U.K., we champion the people who keep the world running.
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