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Reputation, the global leader in reputation intelligence, today announced the availability of three AI capabilities, marking a significant expansion of its AI product suite. The capabilities—Reputation IQ, AI Reputation Manager, and AI Location Presence Insights—are now available to all customers, giving enterprise brands a more powerful way to manage and improve their presence across hundreds or thousands of locations at scale. Customer discovery is shifting rapidly, with AI-powered search increasingly determining which brands are surfaced.
Reputation IQ enables plain English questions with instant answers from synthesized datasets.
AI Reputation Manager shows how brands are presented by OpenAI, Gemini, and Perplexity AI search engines.
AI Location Presence Insights audits data signals AI search engines use to recommend locations.
Capabilities surface sentiment themes, competitive comparisons, and specific citations shaping AI brand descriptions.
AI-powered recommendations driven by review sentiment, listing accuracy, and other data signals.
Available now to all eligible Reputation customers.
AI-powered search is redefining how brands are discovered and evaluated, increasingly determining which brands get recommended and which get ignored, yet most enterprise teams have limited visibility into how they are represented or what drives those outcomes. Customer discovery is shifting rapidly, with AI-powered search increasingly determining which brands are surfaced. Recommendations are driven by signals such as review sentiment, listing accuracy, and other data that AI models prioritize. For enterprise brands, understanding how they appear in AI-generated results, and why some locations are surfaced while others are not, has been difficult to measure and harder to influence.
Reputation has introduced three capabilities that give enterprise brands visibility into and control over how they are represented in AI-powered search. Reputation IQ enables users to ask questions in plain English and get instant answers pulled from synthesized datasets across the platform, eliminating the need to rely on analysts or navigate multiple reports. AI Reputation Manager shows brands exactly how they are being presented by AI-powered search engines including OpenAI, Gemini, and Perplexity, surfacing the sentiment themes, competitive comparisons, and specific citations that are shaping how AI describes brands to potential customers. AI Location Presence Insights audits the data signals that AI search engines use to decide which locations to recommend, pinpointing where data quality breaks down to enable targeted action.
Together, these capabilities form the AI intelligence layer at the core of the Reputation platform, connecting how AI systems interpret a brand with the customer feedback and data signals that drive those outcomes. This provides enterprise teams with a direct view into how they are represented in AI-powered search, what is influencing their visibility, and where to take action to improve performance across locations at scale. Reputation gives brands a direct view into how AI systems interpret and represent their business and what is driving their visibility, bringing together customer feedback, operational data, and AI-driven insights in one platform so teams can take targeted action to improve performance at scale.
About Reputation
Reputation is the performance engine that helps brands win in an AI-driven world where trust determines visibility and buying decisions happen before customers reach a website. Our platform unifies signals from reviews, listings, and other feedback into a foundational data layer for AI discovery, and transforms those signals into reputation intelligence that helps organizations identify and resolve operational issues in real time. From the local storefront to the enterprise, Reputation ensures brands are trusted, found, and positioned to drive revenue.
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