Boomi, the data activation company for AI, today announced Programmed has transformed its vendor data management using the Boomi Enterprise Platform, establishing a single source of truth across compliance and operations, reducing manual effort, and providing real-time visibility across the vendor lifecycle. Programmed is an Australasian operations, staffing, and maintenance services provider delivering facility management, property maintenance, training, and workforce solutions to over 10,000 customers across major industries.
Programmed uses Boomi to centralize vendor data across 18,000+ active vendors.
Boomi Data Hub acts as master data management backbone for vendor records.
Integration connects Rapid Global, Microsoft D365 F&O, and Workorder management platforms.
Data Hub's quarantine capability automatically detects and isolates inconsistent records.
Boomi Event Streams decouples batch results for efficient API handling.
Boomi trusted by over 30,000 customers with 800+ partners.
Programmed operates at a scale where vendor information is critical operational infrastructure – and with information split across business units and applications, small data problems can rapidly compound into business risk. Without a single source of truth, vendor selection was harder than it needed to be, and compliance checks could be repeated across separate business units. Programmed wanted greater consistency in its management of more than 18,000 active vendors across its building and facilities management operations.
Gary Gietzmann, Head of Procurement at Programmed, stated: "We needed vendor data to be consistent across onboarding, compliance, finance, and operational systems — removing duplicated compliance checks and conflicting records — while giving every team a near-real-time view of vendor status." Programmed engaged Boomi partner Adaptiv to implement the Boomi Enterprise Platform's Data Hub and Integration capabilities for the Rapid Project, which, along with Rapid Global, provided the data foundation and integration layer needed to connect vendor systems.
Boomi Data Hub now acts as the master data management backbone for Programmed's vendor records, allowing key profile information, including compliance status, certifications, and insurance to be governed through a central golden record. With near-real-time updates across systems, teams are no longer left reconciling mismatched records. Data Hub's quarantine capability automatically detects and isolates inconsistent records from upstream systems before they could spread. Boomi Integration has connected Programmed's vendor lifecycle across core systems including Rapid Global for onboarding and compliance, Microsoft D365 F&O for ERP and financial processing, and Workorder management platforms for procurement and operational delivery.
Philip Durrant, Principal Consultant at Adaptiv, commented: "When we assessed Programmed's requirements, it was clear that Boomi's combination of integration and master data capabilities made it the right fit. The platform enabled us to address Programmed's immediate vendor data challenges. We could see from the outset, placing the vendor record at the heart of the solution would create a governed, unified foundation, laying the groundwork for a scalable, connected architecture that can grow alongside the business."
Gietzmann added: "The result has been a connected business process, with vendor information now moving across systems with far less manual re-keying. Compliance and procurement teams spend less time checking, copying and reconciling data, while operational teams have a clearer view of vendor status, giving them greater confidence in their decision making. Boomi has given us a solid, scalable foundation for vendor data, allowing us to move faster with greater confidence while improving visibility, control and efficiency across procurement."
About Boomi
Boomi, the data activation company for AI, powers the agentic enterprise by bringing data to life across the business. The Boomi Enterprise Platform is the active data foundation that delivers essential agentic infrastructure to drive agentic transformation. By unifying agent design and governance, API and MCP management, integration and automation, and data management into a single platform, Boomi enables organizations to harness the power of AI with secure, scalable connectivity. Trusted by over 30,000 customers and supported by a network of 800+ partners, Boomi helps organizations of all sizes achieve agility, efficiency, and innovation at scale.
