Prodapt, a leading global technology services provider, has strengthened its executive leadership team to drive future growth and operational excellence. The company announced the appointment of Dhanashree Bhat as its Chief Delivery Officer (CDO), effective immediately. In this role, Bhat will be responsible for leading Prodapt's end-to-end delivery operations worldwide, with a focus on embedding AI, automation, and agile practices to modernize and scale the company's service delivery engine for its clients in the telecom and technology sectors.
Prodapt appointed Dhanashree Bhat as its new Chief Delivery Officer.
She will lead global delivery operations and embed AI and automation.
Bhat has over three decades of experience at firms like Persistent Systems.
She aims to drive customer centricity and disrupt traditional operating models.
Bhat is a recognized leader in digital transformation by ISG.
She succeeds Sriram Natarajan, who is moving to a strategic role.
A key mandate for Bhat in her new role is to leverage technology to redefine operational excellence. The company has stated that she will focus on embedding AI and automation into the core delivery engine. This initiative is aimed at modernizing service delivery, enhancing scalability, and ensuring Prodapt remains agile and future-ready in a rapidly evolving technology landscape. Her approach will involve disrupting traditional operating models to drive measurable business impact and customer delight.
Dhanashree Bhat brings over thirty years of industry experience to the role, having held senior leadership positions at major IT firms including Persistent Systems and Tech Mahindra. Her expertise spans global delivery management, strategic business unit leadership, and driving large-scale business and cost transformation initiatives. Her credentials include a Master's degree in Telecom and Software Architecture from BITS Pilani and executive education at Harvard.
This appointment represents a strategic transition within Prodapt's leadership. Bhat succeeds Sriram Natarajan, who previously held the delivery leadership responsibilities as COO and will now support strategic initiatives for the Jhaver Group, Prodapt's parent company. Manish Vyas, CEO & MD of Prodapt, expressed his confidence in the new appointment, stating, "Her track record in customer success, building great teams, and reimagining how technology, including AI, enables business outcomes, makes her an invaluable addition."
The appointment of Dhanashree Bhat as Chief Delivery Officer signals Prodapt's commitment to leading with an AI-first approach in its service delivery. By placing a seasoned leader with a focus on innovation and customer centricity at the helm of its global operations, Prodapt is positioning itself to enhance value for its clients, which include major names like Google, Amazon, and Verizon, while scaling effectively to meet the demands of the future.
Prodapt is an AI-first global technology leader that provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises that are building the networks and digital experiences of tomorrow. Prodapt is a ServiceNow-invested company and has been featured as a specialist in the Gartner eMQ for Gen AI consulting and implementation services.
Connecting 1.1 billion people and 5.4 billion devices across the globe, Prodapt’s clients include Google, Amazon, PayPal, SoftBank, Ciena, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more.
A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.
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