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Prodapt has announced a key achievement in enterprise AI governance, securing the ISO 42001 certification for its AI Management System (AIMS). This certification, recognized as the first global standard of its kind, validates Prodapt's comprehensive framework for delivering secure, ethical, and scalable artificial intelligence solutions to global enterprises. It marks a significant step in establishing trust and rigorous governance around AI-driven initiatives.
Prodapt has been awarded the ISO 42001 certification for AI Management Systems.
This is the world's first global standard specifically for governing enterprise AI.
The certification validates Prodapt's executive-led oversight and risk management framework.
It confirms the company's commitment to ethical AI, transparency, and human-in-the-loop controls.
The audit covered the entire AI lifecycle from design and deployment to monitoring and deprecation.
This provides enterprise clients with confidence to scale AI initiatives with governed, secure support.
The ISO 42001 standard provides a rigorous framework for governing AI across corporate strategy, technology, and daily operations. For Prodapt, achieving this certification involved an independent evaluation that confirmed its enterprise-grade AI management practices. These include executive-led oversight, robust technological foundations, and disciplined operational processes designed to ensure AI systems are responsibly managed throughout their entire lifecycle.
The assessment emphasized critical areas like proactive risk management, adherence to ethical AI principles, operational transparency, and scalable governance structures. This confirms Prodapt's systematic approach to identifying and mitigating risks while ensuring clear accountability for AI-driven outcomes.
A core component of the certified framework is the embedding of human oversight. Human-in-the-loop controls are systematically integrated across AI workflows, supported by well-defined ownership models, escalation protocols, and mechanisms for decision traceability. This structure is designed to maintain human judgment and accountability at the center of AI operations.
The certification also formally recognizes Prodapt's end-to-end governance of the AI lifecycle—encompassing design, development, enhancement, and eventual deprecation. This governance is supported by comprehensive documentation, auditable trails, and continuous monitoring systems.
Company leadership underscored the certification's strategic importance for enterprise clients. “As enterprises transition to AI-driven decision-making, trust and governance become non-negotiable,” said Manish Vyas, CEO & MD of Prodapt. “ISO 42001 is a powerful global benchmark for what it takes to operationalize AI responsibly, and this certification reflects the depth of our executive commitment, governance rigor, and real-world learnings from large-scale AI deployments. This certification gives our customers the confidence to scale AI boldly with us, knowing it is governed, secure, and enterprise-ready.”
This achievement positions Prodapt among a select group of global technology service providers certified under this standard. It reinforces the company's leadership in responsible AI, backed by its experience from multiple large-scale implementations for major global enterprises, enabling innovation without compromising on trust or compliance.
About Prodapt
Prodapt is an AI-first global technology leader that provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises that are building the networks and digital experiences of tomorrow. Prodapt is a ServiceNow-invested company and has been featured as a specialist in the Gartner eMQ for Gen AI consulting and implementation services.
Connecting 1.1 billion people and 5.4 billion devices across the globe, Prodapt’s clients include Google, Amazon, PayPal, SoftBank, ServiceNow, Ciena, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, British Telecom, Deutsche Telekom, Samsung, and many more.
A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.
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