NTT DATA has acquired The Cloud People Group AS, one of Europe's largest pure-play ServiceNow partners, integrating the Oslo-based company into NTT DATA Business Solutions to enhance its ServiceNow offerings alongside core SAP expertise and accelerate AI-driven workflow innovations.
Quick Intel
Strategic Expansion in ServiceNow and AI Capabilities
Founded in 2019 with offices across northern Europe, the USA, and Brazil, The Cloud People provides comprehensive ServiceNow solutions for medium and large enterprises, covering the full platform spectrum including incident management, resource planning, and security operations.
The acquisition bolsters NTT DATA Business Solutions' portfolio by combining over 35 years of SAP proficiency with The Cloud People's ServiceNow strengths, creating synergies for clients seeking integrated intelligent enterprise transformations.
"With the acquisition of The Cloud People, we are strengthening our presence in the Nordics and Central Europe," says Norbert Rotter, CEO of NTT DATA Business Solutions. "SAP remains at the core of our business. By combining our more than 35 years of deep SAP expertise with The Cloud People's proven strength in ServiceNow we are expanding our portfolio with complementary services. I am confident that The Cloud People's dynamic growth and commitment to excellence perfectly align with our values of economic stability and outstanding service."
Nicolaj Vang Jessen, Executive Managing Director Consulting GIIC and Nordics & Eastern Europe, NTT DATA Business Solutions, adds: "The Cloud People is an ideal addition to our ServiceNow portfolio and opens new opportunities for us in Northern Europe. Together, we will focus on leveraging synergies and integrating the expertise of The Cloud People's more than 300 consultants into NTT DATA Business Solutions."
Accelerating AI Innovation Through Partnership
The Cloud People's AI Center of Excellence positions the combined entity to advance smarter workflows, building on measurable client outcomes in Northern Europe.
"For The Cloud People, this means achieving growth with stability that no financial investor could provide, along with a platform for expansion that surpasses even our most ambitious expectations. NTT DATA Business Solutions is a Top Employer-certified organization with deep process and industry expertise, completing our ServiceNow proposition as the Platform of Platforms," says Bjørn Jarl, CEO of The Cloud People.
Timed with the deepening NTT DATA-ServiceNow alliance—where NTT DATA is designated a strategic AI delivery partner—the deal supports co-development of AI-powered automation for global enterprises.
This move enhances NTT DATA Business Solutions' ability to deliver next-generation, AI-enabled ServiceNow solutions worldwide.
About NTT DATA Business Solutions
NTT DATA Business Solutions is a leading global IT service provider focused on SAP with a powerful ecosystem of partners. With more than 35 years of in-depth experience, we enable companies worldwide to become Intelligent Enterprises. We deliver end-to-end solutions that accelerate sustainable growth and success – from strategic consulting and implementation to managed services and beyond. As a global strategic SAP partner, we drive innovation and leverage the latest technologies to support our customers individually and across all industries. Our more than 18,300 dedicated employees in over 30 countries work passionately every day to make it happen. NTT DATA Business Solutions is part of NTT DATA, a $30+ billion trusted global innovator of AI, business and technology services headquartered in Tokyo. As One NTT DATA we serve 75% of the Fortune Global 100 and are committed to helping customers innovate, optimize, and transform for long-term success. NTT DATA is part of NTT Group.
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