Nordis Technologies, a fast-growing leader in omnichannel customer communications management and payments technology solutions, today announced the launch of ExpressoPay One-Click, a new capability that instantly connects businesses and consumers, making it easier to collect digital payments and issue disbursements on the spot.
The new capability eliminates portal logins and account lookups so consumers pay or get paid in one tap and businesses accelerate cash flow. As digital payment adoption continues to grow, ExpressoPay One-Click responds to consumer expectations for quick and convenient financial interactions by transforming the messages businesses already send into immediate payment opportunities.
For payments due and disbursements owed, such as refunds, settlements and payouts, Nordis uses the statement and balance data already provided by clients to generate a unique payment URL for each consumer, pre-populated with the balance. Then the personalized link or QR code is incorporated directly into communications across channels including email, SMS and printed statements.
The result is a more direct path to payment or disbursement. Rather than receiving a notification, navigating separately to a payment portal, locating account information and initiating a new transaction, consumers can move directly from the communication to a secure, personalized payment or disbursement experience with a single button. Consumers can also choose how they want to pay or receive payment using their preferred method, including digital wallet options, cards and bank accounts.
"When consumers receive a communication and are ready to act, we want to make it as simple as possible in that critical moment," said Christiane Freese-Jones, vice president, product innovation. "ExpressoPay One-Click makes two-way payment exchanges seamless. With one tap, consumers see the balance and choose how they want to pay or receive funds, whether by card, bank account or digital wallet, in seconds."
ExpressoPay One-Click complements clients' existing services, allowing businesses to create a more convenient path to payments and disbursements without replacing their existing online portals. Because Nordis leverages the statement and balance files already used to create customer communications, a single data flow supports both multichannel statement delivery and personalized payment and disbursement experiences.
"ExpressoPay One-Click is another step in our strategy to make every customer communication work harder for our clients," said Nicole Miller, president and COO of Nordis Technologies. "We’re connecting communications and the movement of money in ways that create more value from interactions that are already happening every day. By bringing payments and disbursements directly into customer communications, our clients can deliver the more convenient experiences consumers expect."
The platform also provides visibility across the billing-to-payment lifecycle, allowing clients to track cash flow at both the individual consumer and portfolio level. This helps businesses gain a deeper understanding of consumer engagement and financial preferences, which are critical to a successful financial strategy.
About Nordis Technologies
Nordis Technologies orchestrates how companies communicate with customers and get paid. Through its patented, platform-led technology, Nordis unifies data, customer communications management, digital and print production and delivery, electronic bill presentment and payments, and analytics in one intelligent omnichannel hub. The AI-enabled Expresso® platform helps organizations easily adapt to changing market dynamics while improving customer experience, operational performance and business results.
