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NextEra Partners with ServiceNow for MENA Digital Transformation


NextEra Partners with ServiceNow for MENA Digital Transformation
  • by: Source Logo
  • |
  • September 15, 2025

NextEra, a joint venture between LTIMindtree and Aramco Digital, has entered a partnership with ServiceNow, the AI platform for digital transformation, to drive large-scale digital transformation across the Kingdom of Saudi Arabia and the broader MENA region. As part of this partnership, NextEra will establish a proximity center at Imam Abdulrahman Bin Faisal University in Dammam, and ServiceNow will set up a Centre of Excellence to train and equip the local workforce digitally.

Quick Intel

  • NextEra and ServiceNow partner to accelerate digital transformation in Saudi Arabia and MENA.
  • Establishes proximity center in Dammam and ServiceNow Centre of Excellence for workforce training.
  • Leverages Agentic Central offerings for generative AI and agentic automation deployment.
  • Focuses on Arabic UI and localized solutions for regional business challenges.
  • Develops industry-specific platforms for energy, BFSI, public sector, and giga projects.
  • Aligns with Saudi Vision 2030 and promotes Saudization through job creation.

Intelligent Workflow Orchestration and Regional Expertise

This partnership combines ServiceNow’s intelligent workflow orchestration with NextEra’s robust services. A key advantage is the availability of Agentic Central offerings built on ServiceNow and the ecosystem. This will accelerate the deployment of generative AI and agentic automation across enterprise environments by leveraging core ServiceNow functionality and NextEra’s strong services capability. Additionally, it addresses critical regional requirements, including an Arabic user interface with strong localized solutions that meet unique needs and business challenges. The collaboration enhances ServiceNow’s presence across the MENA region, with a focus on developing industry-specific platforms that tackle real-world challenges in sectors like energy, BFSI, the public sector, and giga projects. These platforms aim to deliver measurable impact, helping organizations modernize legacy systems, enhance agility, upgrade CRM and employee experience platforms, and achieve new levels of operational excellence.

Commitment to Local Talent and Vision 2030

"By combining NextEra’s regional expertise and LTIMindtree’s proven playbooks and ‘day‑one ready’ delivery capacity to the Kingdom along with the powerful ServiceNow AI Platform, we are uniquely positioned to help organizations reimagine their digital future. This partnership represents a bold step forward in our mission to deliver transformative outcomes for enterprises in the Kingdom. This also reflects our commitment to creating new job opportunities and nurturing technology talent in the region," said Dina Aboonoq, CEO, NextEra; Executive VP, LTIMindtree. "Our collaboration with NextEra reflects ServiceNow’s commitment to driving meaningful change across the Middle East. Together, we’re enabling customers with intelligent workflows, scalable platforms, and AI-powered solutions that unlock new levels of agility and growth," said Saif Mashat, Area Vice President, MEA at ServiceNow. This partnership marks the convergence of cutting-edge technology, deep industry knowledge, and regional insight, serving as a significant milestone in advancing digital transformation. It combines global innovation with local impact, complemented by NextEra’s priority of ‘Saudization’ and alignment with Saudi Vision 2030, supported by LTIMindtree.

This strategic alliance positions the MENA region at the forefront of AI-driven digital evolution, fostering innovation, efficiency, and sustainable growth while building a skilled local workforce.

About NextEra

NextEra is a next-generation technology company based in Saudi Arabia, established as a joint venture between Aramco Digital—the digital and technology subsidiary of Aramco—and LTIMindtree, a global leader in technology consulting and digital solutions. We deliver localized IT services and drive innovation across AI, cloud, Industry 4.0, and sustainable technologies, in alignment with Saudi Vision 2030. Uniquely positioned to blend local insight with global expertise, NextEra provides tailored solutions for the evolving needs of regional and international markets. By optimizing operations and fostering innovation across critical sectors, we aim to be a cornerstone of Saudi Arabia’s digitally driven future.

  • Digital TransformationService NowNext EraMEN AtechAI Automation
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