New Relic has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms for the 13th consecutive time. This accolade underscores New Relic’s consistent vision and execution in delivering AI-driven observability solutions that empower enterprises to optimize performance and reliability across their digital ecosystems.
New Relic named Leader in 2025 Gartner Magic Quadrant for Observability.
Recognized for 13th consecutive time for vision and execution.
Introduced 25+ platform innovations, including AI Monitoring and OpenTelemetry.
Integrates with ServiceNow, GitHub Copilot, and Amazon Q Business.
90% of customers recommend New Relic, with a 4.5-star rating.
Offers industry-specific solutions for retail, healthcare, and media.
New Relic’s consistent recognition since 2012 highlights its ability to anticipate and meet enterprise needs. “New Relic’s consistent recognition as a Leader across all 13 iterations of the Gartner Magic Quadrant for Observability Platforms since 2012 speaks volumes for us,” said New Relic CEO Ashan Willy. The company’s focus on AI-driven workflows and a unified platform has solidified its position in the competitive observability market.
New Relic’s platform integrates AI to enhance observability, with its AI Monitoring capability providing visibility across the AI stack for GenAI applications built with enterprise-grade Large Language Models like DeepSeek. The platform’s 30% quarter-over-quarter growth in AI Monitoring usage reflects its adoption. Additionally, integrations with ServiceNow, GitHub Copilot, and Amazon Q Business enable proactive issue detection and resolution, streamlining workflows.
In the past year, New Relic introduced over 25 innovations, including the Predictions engine for proactive problem detection and Cloud Cost Intelligence for multi-cloud cost optimization. Full support for OpenTelemetry ensures seamless integration of telemetry data, enhancing flexibility. “I see partners like New Relic as being a core part of how we’re going to enable these coding agents, and other agents on the platform, to really realize the full potential they have,” said Luke Hoban, VP Engineering, Developer AI at Microsoft.
New Relic has tailored its platform for industries like retail, healthcare, and media, launching the first intelligent streaming video observability solution. Its usage-based pricing model aligns costs with value, making it accessible for diverse enterprises. Customer feedback underscores its impact, with a DevOps Engineer in Banking stating, “That’s the best monitoring out there! Currently there are no other tools as complete as New Relic!”
New Relic’s platform is trusted globally, with a 4.5-star rating from 1,392 verified customers on Gartner Peer Insights, 90% of whom recommend it. “Great monitoring tool - would never look anywhere else… super easy to integrate with, super easy to navigate and manage,” said a Group Product Manager in IT Services. This high satisfaction rate reflects New Relic’s focus on usability and performance.
New Relic’s leadership in the 2025 Gartner Magic Quadrant affirms its role as a trusted partner for enterprises seeking to leverage AI and observability to drive innovation, uptime, and revenue growth.
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over the entire digital estate. We move problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
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