NeuBird has announced the general availability of the Agentic Reliability Center (ARC), a governed platform designed to manage, secure, and coordinate every artificial intelligence agent operating within enterprise production environments. Powered by ARC, NeuBird’s flagship Production Ops Agent combines unified live telemetry access, a shared version-controlled memory layer, and human-in-the-loop policy gates to help engineering teams prevent, resolve, and operate modern cloud workloads safely.
NeuBird launched the Agentic Reliability Center (ARC) to provide governance, audit trails, and shared operational memory for production AI agents.
The platform features NeuBird's flagship Production Ops Agent, which delivers root-cause analysis in under five minutes with 94% accuracy.
New Model Context Protocol (MCP) support integrates with developer tools like Claude Code, Cursor, and Codex, as well as Jira via Atlassian Forge.
ARC operates on three core pillars: Access (single metered telemetry and LLM connection), Remember (live operational context graph), and Serve (governed multi-agent collaboration).
Customer deployments report up to 80% fewer P1 war rooms and over 60% lower incident management costs.
NeuBird supports major model providers (Claude, GPT, Gemini, Bedrock, Azure OpenAI) and offers flexible deployment across cloud, VPC, on-prem, hybrid, and air-gapped environments.
As enterprises increasingly deploy internal AI assistants, custom code agents, and third-party tools into production, engineering leaders face severe visibility challenges regarding model costs, unmonitored credentials, and duplicated investigative work. Organizations often struggle to track what actions agents took or which human approved them.
ARC addresses this fragmentation by serving as a single operational truth for both human engineers and autonomous agents. By connecting to over 50 integrations and 15 sources in parallel without storing raw telemetry, ARC queries data in place and meters LLM token consumption through one secure door.
"Every enterprise we talk to is building agents that touch production, and almost none of them can tell you what those agents did last week, what they cost or who approved the changes that the agent made," said Gou Rao, co-founder and CEO of NeuBird. "As we lead the industry into the age of agentic production, we’re giving teams the governed center to build on: telemetry connected once, models metered once, every investigation remembered and every action policy-gated."
To integrate smoothly into existing engineering workflows, ARC leverages Model Context Protocol (MCP) support, enabling developer tools and homegrown internal agents to inherit NeuBird's telemetry access and human-in-the-loop guardrails on day one. Additionally, the new NeuBird for Jira integration—built natively on Atlassian Forge—allows teams to assign P1 incidents directly to the Production Ops Agent, which analyzes parallel data streams and comments with verified root causes and actionable fixes.
Furthermore, NeuBird Advisor functions as an objective peer to internal enterprise agents, continuously tracking runtime reasoning, checking diagnoses against live operational context, and rolling up cost and performance metrics directly to engineering leadership.
"The resilience of our digital platform is vital to delivering a luxury experience both in our galleries and online," said Nagesh Bidhurakanthu, CIO and SVP of Technology at RH. "Reducing time to resolution is a top priority for our SRE team, but high observability noise makes this difficult. NeuBird gives us a single, governed platform where agents can access our full stack, investigate incidents in minutes, and provide engineers with clear direction. Our team still makes the final call. We just get there faster."
About NeuBird
NeuBird is the creator of the Production Operations Agent powered by the Agentic Reliability Center (ARC). Operating entirely within a customer’s native environment, NeuBird equips engineering teams and autonomous agents with unified live telemetry access and persistent operational memory to prevent, resolve, and operate modern production workloads. Backed by top-tier investors including Xora Innovation, Mayfield, and M12, NeuBird is headquartered in Redwood City, California.
