NeuBird, the creator of Hawkeye, an agentic AI-powered IT operations engineer, has joined the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program, as announced on July 9, 2025. This co-sell program connects NeuBird with AWS’s global sales team to expand access to its generative AI solution, helping enterprises tackle IT complexity and improve system reliability through autonomous incident resolution.
NeuBird joins AWS ISV Accelerate Program to scale Hawkeye’s reach.
Hawkeye uses agentic AI for real-time IT incident triage and resolution.
Available on AWS Marketplace as SaaS or in customer VPCs.
Program offers co-sell support with AWS field sellers for faster deployment.
Reduces manual troubleshooting, improving SLAs and system reliability.
NeuBird underwent rigorous AWS evaluation for security and performance.
NeuBird’s Hawkeye leverages agentic AI to automate incident triage and root cause analysis, addressing the growing complexity and alert fatigue faced by enterprise IT teams. Integrated with platforms like AWS, Datadog, and Snowflake, Hawkeye delivers real-time insights, reducing mean time to resolution (MTTR) by up to 90%. “Enterprise IT teams today are overwhelmed dealing with more complexity, more alerts, and fewer resources,” said Gou Rao, co-founder and CEO of NeuBird. “With NeuBird joining the AWS ISV Accelerate Program, we’re delivering autonomous incident resolution within your existing AWS workflows.”
The AWS ISV Accelerate Program connects NeuBird with AWS’s global sales organization, enabling faster deployment of Hawkeye for AWS customers. Available on the AWS Marketplace, Hawkeye can be deployed as a SaaS solution or within a customer’s Virtual Private Cloud (VPC), ensuring flexibility and security. The program’s co-sell support accelerates customer adoption, helping IT teams across industries like SaaS, financial services, and AI achieve better outcomes with minimal tooling complexity.
To join the AWS ISV Accelerate Program, NeuBird underwent a comprehensive architectural and security review, ensuring Hawkeye meets AWS’s high standards. The company also demonstrated customer excellence across various verticals, validating its impact. Hawkeye’s read-only mode prioritizes enterprise security, making it trusted by sectors like banking and pharmaceuticals. With prior integrations on Microsoft Azure and Datadog Marketplaces, NeuBird’s AWS partnership further solidifies its role in modernizing IT operations.
NeuBird’s entry into the AWS ISV Accelerate Program marks a pivotal step in scaling its AI-driven IT operations solution. By combining Hawkeye’s autonomous capabilities with AWS’s global reach, NeuBird empowers enterprises to streamline IT processes, enhance reliability, and focus on innovation, setting a new standard for real-time IT operations management.
Founded by Mayfield-backed serial entrepreneurs, NeuBird is pioneering the use of generative AI for IT operations to address the scarcity in skilled human talent in keeping up with an increasingly complex modern technology stack. With its flagship product, Hawkeye, NeuBird simplifies complex data analysis and offers actionable insights in real-time, empowering companies to innovate faster and more effectively. F
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