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NetApp has appointed Paul Fipps, President of Global Customer Operations at ServiceNow, to its Board of Directors. Fipps brings over two decades of experience in driving technology growth and customer transformation, with a strong background in global sales, customer success, and partner ecosystems. His appointment is intended to strengthen NetApp's strategic direction as it helps customers build intelligent data infrastructure for AI and critical workloads.
NetApp appoints Paul Fipps, ServiceNow's President of Global Customer Operations, to its Board.
Fipps brings expertise in global sales, customer success, partner ecosystems, and digital transformation.
He previously held leadership roles at ServiceNow, Under Armour, and served on an advisory board for Quantum Metric.
The appointment aims to bolster NetApp's execution and innovation in AI-ready data infrastructure.
NetApp's board now has ten directors, with nine being independent.
Fipps' experience in scaling AI solutions is seen as critical for NetApp's next growth phase.
The appointment of Paul Fipps aligns with NetApp's strategic focus on providing intelligent data infrastructure for the AI-driven market. His current role at ServiceNow involves overseeing global sales, customer success, and partner operations, providing him with firsthand experience in scaling enterprise software platforms. NetApp CEO George Kurian emphasized the value of this experience, stating Fipps' ability to align sales, customer success, and partners will be instrumental in helping customers power critical workloads.
Fipps' career spans leadership positions that blend technology, sales, and direct consumer experience. Prior to his current role, he served as EVP of Worldwide Sales at ServiceNow and held senior positions at Under Armour as President of Connected Fitness and Chief Experience Officer, where he oversaw global digital and direct-to-consumer initiatives. This background in transforming digital experiences at scale is expected to provide valuable perspective to NetApp's board as the company focuses on customer outcomes in data management and AI.
NetApp Board Chair Mike Nevens highlighted the dual strengths Fipps brings to the boardroom: strategic insight and operational excellence. “His proven experience integrating and deploying AI solutions is critical to NetApp's continued success,” Nevens stated. Fipps' track record in building high-performing global organizations is seen as complementary to NetApp's vision, positioning the company to execute its growth strategy in the competitive data infrastructure landscape.
Paul Fipps' addition to the NetApp board brings a customer-first, operations-oriented perspective from a leading SaaS and digital workflow company. His experience is expected to guide NetApp as it evolves its intelligent data platform, helping the company solidify its role as a trusted partner for organizations undertaking AI and digital transformation initiatives.
About NetApp
For more than three decades, NetApp has helped the world’s leading organizations navigate change – from the rise of enterprise storage to the intelligent era defined by data and AI. Today, NetApp is the Intelligent Data Infrastructure company, helping customers turn data into a catalyst for innovation, resilience, and growth.
At the heart of that infrastructure is the NetApp data platform – the unified, enterprise-grade, intelligent foundation that connects, protects, and activates data across every cloud, workload, and environment. Built on the proven power of NetApp ONTAP, our leading data management software and OS, and enhanced by automation through the AI Data Engine and AFX, it delivers observability, resilience, and intelligence at scale.
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