Mobileum, a global leader in telecom analytics, and NOHOLD, a pioneer in AI-powered automation, have announced a strategic alliance to redefine AI enablement in the telecom industry. This partnership aims to create a telecom-native AI ecosystem, enhancing data monetization and multi-vendor collaboration for communication service providers (CSPs).
Mobileum and NOHOLD form an AI alliance to transform telecom operations.
The partnership focuses on scalable AI for data monetization and support.
AI framework enables multi-vendor interoperability and unified data insights.
Solutions target enterprise services, customer journeys, and 5G infrastructure.
The alliance invites telecom leaders to join and shape AI-driven innovation.
Aims to unlock new revenue streams through personalized, data-driven services.
Mobileum and NOHOLD have joined forces to address the growing complexity of telecom ecosystems, driven by 5G and increasing data volumes. Announced on August 29, 2025, this alliance introduces a telecom-native AI framework that integrates seamlessly with multi-vendor operations. By combining Mobileum’s analytics expertise with NOHOLD’s AI-powered automation, the partnership empowers CSPs to monetize data and deliver intelligent support, enhancing both customer experience and operational efficiency.
The alliance’s core is a shared AI framework designed to connect telecom providers, technology partners, and support teams. This framework ensures interoperability among AI assistants across diverse systems, addressing challenges in multi-vendor environments. “As telecom ecosystems become more complex, delivering fast, effective support has never been more critical. This alliance brings AI to the forefront of the telecom experience, helping providers resolve issues more intelligently and efficiently while reducing complexity for both customers and internal teams,” said Diego Ventura, CEO and Founder at NOHOLD. This approach delivers context-aware, cross-domain support for enterprise IoT deployments and personalized customer journeys without requiring bespoke in-house solutions.
The Mobileum-NOHOLD alliance equips CSPs with tools to unlock new revenue streams. Key capabilities include leveraging Mobileum’s interoperability expertise, embedding AI-driven insights into enterprise services, deploying scalable AI assistants for consumer and B2B segments, accelerating issue resolution, and unifying data silos for holistic decision-making. “Mobileum has been a driver of telecom innovation for the last 25 years,” said Miguel Caramés, Chief Product Officer at Mobileum. “We see Generative AI and Intelligent Agents as the next frontier, not just for automation, but for creating entirely new revenue opportunities from telecom data.” This focus aligns with the industry’s shift toward data-driven, personalized services.
The alliance invites other telecom and technology leaders to join, fostering a collaborative ecosystem for scalable, intelligent support and automation. By integrating AI into 5G infrastructure and analytics platforms, the partnership aims to redefine how CSPs deliver value, streamline operations, and enhance customer experiences. This initiative positions Mobileum and NOHOLD as pioneers in transforming telecom ecosystems through AI innovation.
The Mobileum-NOHOLD strategic alliance marks a significant step toward a telecom-native AI ecosystem. By enabling data monetization and intelligent support, the partnership empowers CSPs to navigate complex environments, unlock new revenue opportunities, and deliver superior customer experiences.
Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs. Headquartered in Silicon Valley, Mobileum has global offices in Australia, Germany, Greece, India, Japan, Portugal, Singapore, UK, and United Arab Emirates.
NOHOLD, Inc. is a Silicon Valley–based pioneer of enterprise-grade AI, delivering interactive and diagnostic virtual assistants via its award‑winning SICURA® platform. Since its founding in 1999, the company has partnered with Fortune 500 organizations worldwide—spanning financial services, healthcare, HR, education, and more—to streamline customer and employee experiences, reduce reliance on traditional call centers, and drive measurable ROI through intelligent automation. Backed by four granted patents and annual SOC 2 Type II / HIPAA compliance audits, NOHOLD has built over 1,400 AI Assistants that deliver secure, scalable self‑service, handling sensitive data with enterprise-grade trust. With two decades of expertise and a global footprint, the NOHOLD AI Alliance™ continues empowering enterprises to elevate digital service experiences through responsible, next‑generation AI.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.