MHC has announced it has been named a Leader in the 2026 Aragon Research Globe for Workflow and Content Automation. The recognition marks MHC's advancement from Contender to Leader, placing the company among just five Leaders in this year's Globe, with Aragon defining Leaders as providers with comprehensive strategies that align with industry direction and market demand.
MHC named a Leader in 2026 Aragon Research Globe for WCA.
Advanced from Contender to Leader among just five Leaders.
Aragon predicts 60% of WCA providers will offer Content Assistant Coworkers by 2027.
MHC NorthStar supports cloud, on-premises, and hybrid deployment.
Platform includes omnichannel delivery, full CCM offering, and strong security.
Strategic partnership with Box for secure document storage and collaboration.
Aragon sees the market moving beyond traditional rules-based processes toward AI-powered workflows that can handle more complex document and transactional tasks. Aragon predicts that by year-end 2027, 60% of WCA providers will offer advanced, human-in-the-loop Content Assistant Coworkers to improve document accuracy and speed. These AI assistants will increasingly work with specialized AI agents to automate document processes from start to finish — including drafting, compliance checks, data reconciliation, and delivery. MHC's AI momentum is reflected in the continued expansion of MHC NorthStar, with new AI-assisted capabilities for document and form creation, content creation and optimization, and translation, alongside pre-composition accessibility support.
Aragon identifies MHC NorthStar's platform flexibility with cloud, on-premises, and hybrid deployment options; integrated WCA offering with data modeling capabilities consolidating information from multiple source systems; omnichannel delivery across print and digital channels; full CCM offering supporting the complete communications lifecycle; strong security with approval workflows, audit trails, and governance; and APIs and ecosystem integration including its strategic partnership with Box.
"MHC's advancement to the Leaders quadrant this year reflects real platform depth, not just an AI roadmap slide. Its integrated workflow and content automation offering, strong security posture, and growing ecosystem position MHC well as enterprises demand more from their WCA providers heading into 2027," said Jim Lundy, CEO, Founder, and Lead Analyst, Aragon Research.
"Advancing into the Leader quadrant this year in the Aragon Research Globe, after three years as a Contender, reflects the rapid pace of innovation across MHC NorthStar and the broader momentum we're building as a company," said Chris Hartigan, CEO of MHC. "As AI reshapes workflow and content automation, the opportunity is not simply to add more intelligence, but to make it usable, governable, and trusted at enterprise scale. We are building for where the market is going — simplifying complexity and unlocking intelligence for the organizations that depend on us most."
About MHC
MHC simplifies complexity and unlocks intelligence for organizations in highly regulated industries — enabling them to deliver exceptional experiences with confidence. Our AI-powered SaaS platform automates mission-critical document, customer communications, and payment processes at scale, helping organizations eliminate manual work, ensure compliance, and drive better business outcomes. MHC customers generate over 10 billion documents and communications and process billions in AP payments annually using our solutions.
