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Lumen Appoints Jim Ortbals as SVP of Global Partner Solutions


Lumen Appoints Jim Ortbals as SVP of Global Partner Solutions
  • by: Business Wire
  • |
  • April 15, 2026

Lumen Technologies has appointed Jim Ortbals as Senior Vice President of Global Partner Solutions. The new leadership appointment aims to enhance channel partner execution and support Lumen’s transformation into the trusted network for AI.

Quick Intel

  • Lumen Technologies appoints Jim Ortbals as Senior Vice President of Global Partner Solutions (GPS) to lead channel partner strategy and execution .

  • Ortbals brings more than 25 years of experience building global channel organizations at Cisco, VMware, Zscaler, and others .

  • Lumen Chief Revenue Officer Jeff Sharritts stated the appointment supports the company's transformation into "the trusted network for AI" .

  • Ortbals will focus on simplifying partner motions, sharpening execution, and scaling outcomes for enterprise customers .

  • The appointment is part of Lumen's multi-year transformation to meet rising demand for secure, scalable connectivity in the AI era

Leadership Comments on the Appointment

“As we transform Lumen into the trusted network for AI, we need a partner ecosystem built for speed, rigor and scale,” said Lumen Chief Revenue Officer Jeff Sharritts. “Jim brings proven experience building and scaling global channel organizations, connecting commercial strategy to results. His leadership will help simplify our partner motions, sharpen execution, and accelerate growth by delivering better outcomes for enterprise customers.”

“I’m excited to join Lumen at a time when enterprises are demanding tangible business outcomes and partners play an increasingly critical role in delivering them,” said Ortbals. “Lumen’s momentum and investments in our digital platform create a strong foundation for partner-led growth. My focus is to simplify and strengthen our channel partner motions so we consistently engage, enable, and support partners with operating rigor and clear accountability.”

Ortbals’ Expertise and Background

Ortbals brings more than 25 years of experience growing global channel and partner organizations across complex technology and services environments. He has held leadership roles at Cisco, VMware, Zscaler and others, with a track record of connecting channel partner strategy to operational rigor in support of customer outcomes.

Strategic Context for the Appointment

Lumen is undergoing a multi-year transformation, simplifying how it operates and modernizing its network and digital capabilities to meet rising demand for secure, scalable connectivity in the AI era. Partners are central to extending those capabilities to enterprise customers.

The appointment of Jim Ortbals strengthens Lumen’s ability to build a high-performing partner ecosystem that aligns with the company’s AI-focused growth strategy and commitment to delivering reliable outcomes for enterprise customers.

About Lumen Technologies

Lumen is unleashing the world's digital potential. We ignite business growth by connecting people, data, and applications – quickly, securely, and effortlessly. As the trusted network for AI, Lumen uses the scale of our network to help companies realize AI's full potential. From metro connectivity to long-haul data transport to our edge cloud, security, managed service, and digital platform capabilities, we meet our customers’ needs today and as they build for tomorrow.

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