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LogicMonitor, a leading SaaS-based platform for AI-powered data center transformation, announced the winners of its 2025 Elevate Awards at the Elevate Community Conference in London, recognizing customers and partners for their innovative use of AI-driven observability to modernize IT operations.
LogicMonitor’s 2025 Elevate Awards honor AI-driven observability leaders.
Syngenta named Agentic AIOps Trailblazer for advancing Edwin AI.
Presidio achieved 93% reduction in major incidents with Edwin AI.
Infosys recognized for AIOps Insights integration with LogicMonitor.
AWS honored for hyperscale partnership and Amazon Bedrock AI solution.
NTT Data awarded for global observability practice serving 600+ clients.
The 2025 Elevate Awards spotlight organizations leveraging LogicMonitor’s LM Envision platform and Edwin AI for transformative IT outcomes. “With AI fundamentally reshaping how organizations monitor, manage, and optimize IT operations, our Elevate Award winners demonstrate what’s possible when innovation meets execution,” said Christina Kosmowski, CEO of LogicMonitor. The London conference united global IT leaders to explore AI-powered observability and data center modernization.
Agentic AIOps Trailblazer: Syngenta Group – Syngenta advanced Edwin AI, achieving smarter, faster operational outcomes across 90 countries, supporting global food security with an 80% reduction in alert volume.
Business Outcome of the Year: Pacific Dental Services – Enabled real-time disaster response across 1,000+ dental practices during Hurricane Milton 2024, automating recovery processes.
Hybrid Observability Excellence: TELUS Digital & Roche – TELUS reduced alert noise and MTTR, while Roche automated integrations for scalable, enterprise-wide monitoring.
MSP Excellence: Presidio (Americas) & Devoteam (EMEA) – Presidio reduced major incidents by 93% using Edwin AI, embedding LogicMonitor in its MSP strategy. Devoteam led as EMEA’s first Edwin AI customer, driving regional growth.
Global Service & Practice Innovation: Infosys – Since 2020, Infosys integrated Edwin AI into its AIOps Insights, serving Fortune 500 clients and reducing issue resolution time by 30%.
Global Hyperscale Partnership: AWS – Recognized for launching LogicMonitor’s AI monitoring for Amazon Bedrock and supporting VMware migrations, strengthening a strategic alliance.
Global Strategic Partner: NTT Data – Deployed LM Envision to 600+ managed service clients, enabling cloud modernization and AI-driven service delivery.
Regional Partners: CDW (Americas) & Softcat (EMEA) – CDW launched a LogicMonitor services practice, while Softcat drove growth through its observability offerings.
Individual awards recognized Mike Moniz (Continental Resources), Stu Reid (Deutsche Telekom), and Steve Smith (SCC) for their contributions to LogicMonitor’s community and platform development. The Elevate Conference underscored LogicMonitor’s $2.4B valuation and $800M funding in 2024, reflecting its leadership in AI-powered observability.
The 2025 Elevate Awards highlight the transformative power of AI-driven observability, with winners setting new standards for IT efficiency and innovation globally.
LogicMonitor® offers AI-powered data center transformation. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. A Visionary on the 2024 Gartner Magic Quadrant for Observability, LogicMonitor provides IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences.
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