Today at the Laserfiche Empower conference — the premier event for intelligent content management — Laserfiche announced the release of AI Agents. With simple, natural language prompts, these virtual assistants perform complex, multi-step tasks and work within the framework of Laserfiche's robust security and compliance controls, transforming how you interact with your organization's information. Agents will be generally available for users of Laserfiche Cloud on May 7, 2026.
Accessible through Smart Chat, an intuitive AI-powered chat interface in Laserfiche repository.
Agents inherit specific permissions and access restrictions of initiating user.
Legal: Surface contract inconsistencies and route for legal review.
HR: Identify demographic information in personnel records and move to folders with different security settings.
Accounts Payable: Identify overdue invoices and route for follow-up.
Subsequent updates will add repeated processes, embedding agents in business processes, and background ambient monitoring.
We are moving beyond manual processes by offloading mundane work to Agents that operate within a governance framework, enabling organizations to modernize operations while keeping compliance at the forefront. Laserfiche AI Agents leverage advanced generative AI reasoning models to perform tasks that bridge the gap between building workflows and time-consuming manual effort. They can take actions based on document data and execute bulk changes from natural language user instructions. By combining AI-powered content analysis with intelligent Agents, organizations can identify conditions in their documents and take impactful actions across departments.
Legal teams can surface inconsistencies in contracts — such as missing or conflicting metadata — and route them for legal review. Human resources teams can identify demographic information in personnel records and move those documents to folders with different security settings. Accounts payable teams can identify overdue invoices and route them for follow-up and resolution. Government agencies can accelerate public records requests by flagging documents that may require exemption or legal review. Education institutions can identify documents containing PII and apply security tags. Financial services can support internal data handling policies by identifying compliance signals. Manufacturing can flag quality-related issues in inspection reports for investigation.
With automatically-extracted metadata, AI-assisted search and the autonomous capabilities of Laserfiche AI Agents, users won't have to spend time organizing data; they will be able to simply act on it. Upon launch, users will be able to direct Agents to perform one-time actions from within Smart Chat. Subsequent updates will expand Agents' capabilities to include running repeated processes on-demand, embedding Agents in business processes, and enabling Agents to run in the background, monitoring the system for specified conditions and completing tasks ambiently.
As Karl Chan, CEO of Laserfiche, stated: "The introduction of AI Agents to content management signals a shift in how we handle the information lifecycle. We are moving beyond manual processes by offloading mundane work to Agents that operate within a governance framework. We are enabling organizations to modernize operations while keeping compliance at the forefront."
Justin Pava, Laserfiche chief product evangelist, added: "In the future, the 'where' of document storage is not going to be as important as it used to be. With automatically-extracted metadata, AI-assisted search and the autonomous capabilities of Laserfiche AI Agents, you won't have to spend time organizing data, you will be able to simply act on it."
About Laserfiche
Laserfiche is the leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche document management platform accelerates how business gets done. Trusted by organizations of all sizes — from startups to Fortune 500 enterprises — Laserfiche empowers teams to boost productivity, foster collaboration, and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
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