KPMG LLP has entered a strategic relationship with Uniphore to build and operationalize AI agents powered by fine-tuned small language models (SLMs), accelerating production-grade AI deployment across regulated industries including banking, insurance, energy, and healthcare.
Uniphore, the Business AI company, announced a strategic relationship with KPMG LLP to operationalize AI agents in both internal and client-facing workflows. This partnership supports KPMG’s transition from experimental AI initiatives to secure, production-grade deployments that deliver measurable business outcomes.
The collaboration leverages Uniphore’s Business AI Cloud platform, which provides a sovereign, composable, and secure architecture for agentic AI. KPMG contributes its deep expertise in small language models and industry knowledge to fine-tune SLMs tailored to regulated sectors.
KPMG and Uniphore are building AI agents that encode institutional knowledge, regulatory frameworks, and process playbooks into specialized SLMs. These agents operate across key business functions, including procurement, workforce optimization, finance, claims processing, and customer experience.
A central element is an SLM factory model that transforms traditional knowledge work—previously delivered through people and documents—into scalable, reusable AI systems. This approach enables horizontal solutions alongside industry-specific applications in oil and gas, financial services, healthcare, and telecommunications.
One of the first client-facing solutions emerging from the partnership is an AI agent-driven procurement and contracting capability. These agents classify high-value contracts, compare terms against approved standards, extract obligations, identify risks, and route exceptions for human review. By embedding directly into enterprise workflows, the solution tackles revenue leakage, lengthy review cycles, and inconsistent risk management.
The joint effort prioritizes production environments where data is fragmented, processes are interconnected, and governance is essential. Unlike pilot-focused AI projects, these agents are engineered to work with reliable, contextualized, and operationally accessible data.
The platform integrates seamlessly with modern enterprise data environments such as Databricks and Snowflake. This preserves existing data controls, lineage, access policies, and enforcement mechanisms, allowing AI agents to reason over trusted production data without creating parallel systems or forcing migrations.
“Uniphore is becoming an increasingly significant player in enterprise AI, and we are pleased to work together to help translate business knowledge into AI-enabled delivery models that drive real outcomes for our clients,” said Prasad Jayaraman, advisory principal at KPMG.
“We are thrilled to align with Uniphore’s vision for AI as a transformative force for business as we focus on helping clients move from AI experimentation to real operational value," said Prasad Jayaraman, advisory principal at KPMG. “Working together with Uniphore to use AI to transform regulated industries supports our mission to embed business AI into how work gets done, in a way that is governed, scalable and aligned with client needs."
“Business AI proves its value in production, where enterprise environments are complex, regulated, and deeply interconnected,” said Umesh Sachdev, CEO and co-founder of Uniphore. “Our work with KPMG enables a repeatable process for running AI inside real enterprise workflows, so organizations can scale how people and AI work together and drive outcomes.”
This partnership positions KPMG and Uniphore to lead the deployment of governed, scalable AI agents that embed intelligence directly into core business processes across highly regulated industries.
The announcement aligns with the opening of the World Economic Forum Annual Meeting in Davos, where leaders from both organizations are engaging clients and partners on the future of business AI.
About KPMG LLP
KPMG LLP is the US member firm of the KPMG global organization of independent member firms providing Audit, Tax and Advisory services. The KPMG global organization operates in 138 countries and territories and has more than 276,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients. KPMG is widely recognized for being a great place to work and build a career. Our people share a sense of purpose in the work we do, and a strong commitment to increasing access to education and opportunity, advancing mental health, and supporting community vitality.
About Uniphore
Uniphore is the Business AI Company that unlocks the agentic enterprise with a complete, composable AI platform spanning agents, models, knowledge, and data. Its platform, the Business AI Cloud, bridges the AI divide between consumer AI and enterprise AI—combining the simplicity of consumer AI with the rigor, security and scalability required for the enterprise. Uniphore allows business users to effortlessly harness AI and deliver results immediately, while providing CIOs the foundation to deliver powerful AI applications that are embedded into workflows, trained on enterprise data.
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