The ecosystem for enterprise AI agents is expanding with a key strategic partnership. Kore.ai, a global provider of enterprise Agentic AI platforms, has been selected as a launch partner for Microsoft Agent 365. The collaboration will integrate Kore.ai's AI for Work solution and custom-built AI agents directly into the Microsoft Agent 365 ecosystem, making them easily accessible and deployable across Microsoft 365 applications like Word, Outlook, and Teams.
Quick Intel
Kore.ai is a launch partner for the newly unveiled Microsoft Agent 365.
The integration brings Kore.ai's AI agents into Microsoft 365 applications.
It enables seamless deployment and management of agents that collaborate with users.
The solution enhances governance with native support for Microsoft Entra ID and Purview.
The goal is to accelerate the adoption of AI agents in daily enterprise work.
This partnership aims to drive productivity with security and trust at scale.
The core of the partnership is the integration of Kore.ai's agentic capabilities into the applications where knowledge workers spend their time. By being part of the Microsoft Agent 365 ecosystem, Kore.ai's agents can be summoned within tools like Outlook and Word, bringing AI assistance directly into the user's workflow. This allows for the automation of complex tasks and provides intelligent support without requiring employees to switch between different platforms, creating a more immersive and efficient experience. “Our agentic orchestration capabilities allow customers to bring AI into the flow of daily work, applying intelligence grounded in business data, and ensuring security and trust at every layer,” said Raj Koneru, Founder and CEO of Kore.ai.
A critical aspect of the integration is its focus on security and compliance. Kore.ai's platform leverages native support for key Microsoft security products, including Microsoft Entra ID for identity management, Microsoft Purview for data governance, and Microsoft Defender. This built-in integration ensures that AI agents operate within IT-defined guardrails, respecting data permissions and compliance policies from the outset. This enterprise-ready approach is designed to give organizations the confidence to scale their AI initiatives responsibly.
The partnership underscores a broader shift in enterprise AI, moving from tools to autonomous digital teammates. Kore.ai's platform, integrated with Microsoft Agent 365, provides the orchestration layer needed to manage this emerging digital workforce. It gives enterprises the control and flexibility to deploy, govern, and scale AI agents that can take on roles and responsibilities with a defined level of autonomy, all within the trusted Microsoft environment. “This supports faster innovation and helps customers stay secure, bringing agents into the same trusted environments as users,” said Nirav Shah, Corporate Vice President of Microsoft Agent 365.
The selection of Kore.ai as a launch partner highlights the growing demand for sophisticated, secure, and integrated AI agent solutions. By combining Kore.ai's agentic orchestration with Microsoft's ubiquitous productivity suite, enterprises are equipped to unlock new levels of productivity and usher in a more intelligent, adaptive, and human-centered workplace.
About Kore.ai
Kore.ai is a leader in enterprise AI with over a decade of experience in helping large enterprises realize business value through the safe and responsible use of AI. It provides comprehensive offerings for AI work, process automation and customer service use cases, built on an AI agent platform with no-code and pro-code tools for custom development and deployment at enterprise scale. Kore.ai takes an agnostic approach to models, data, cloud and applications used, giving customers freedom of choice. Trusted by over 500 partners and 450 Global 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando, Kore.ai has a network of offices to support customers in India, the UK, the Middle East, Japan, South Korea, and Europe.
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