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Kore.ai has launched its Agent Management Platform (AMP), a unified command center designed to bring governance, observability, and control to AI agents and systems deployed across the enterprise. This addresses the growing challenge of “AI sprawl,” where organizations face fragmented AI initiatives across teams, tools, and cloud environments without centralized visibility or policy enforcement.
As enterprises rapidly adopt AI and multi-agent systems, the lack of centralized management creates risks around visibility, compliance, security, and ROI. Gartner forecasts that by 2028, enterprises will operate thousands of AI agents across business functions, making unified governance essential for responsible scaling.
The Kore.ai Agent Management Platform consolidates observability, governance enforcement, and monitoring into one platform. It supports heterogeneous AI environments, allowing organizations to connect and manage agents regardless of the underlying framework, cloud, or development tools.
The platform includes an evaluation studio that empowers teams to rigorously test agent performance and reliability prior to production deployment. This capability minimizes uncertainty and shortens the path to trustworthy AI implementations.
Unlike solutions tied to specific vendor ecosystems or those with narrow integration scopes, AMP’s agnostic design and extensive connectivity enable governance over diverse AI landscapes, including leading frameworks and enterprise applications.
Enterprises gain a centralized view to enforce consistent governance policies, monitor performance and costs, detect anomalies or behavioral drift, and link AI initiatives to tangible business value. The platform operates as a dedicated operational layer for AI agents, treating them with the rigor applied to core business systems.
“AI agents are rapidly becoming the new software workforce inside enterprises,” said Prasanna Arikala, CTO and Head of Products at Kore.ai. “But without centralized governance, enterprises risk losing visibility and control over how AI operates across the organization. The Agent Management Platform introduces a new operational layer for enterprise AI, giving leaders the ability to manage AI agents with the same discipline, transparency, and accountability as any other critical business system.”
“AI is quickly becoming core infrastructure for how enterprises operate,” said Raj Koneru, CEO and Founder of Kore.ai. “But scaling AI responsibly requires more than powerful models; it requires governance, visibility, and accountability. With the Agent Management Platform, we are helping enterprises turn AI from isolated experiments into a trusted, enterprise capability that delivers real business value.”
The Kore.ai Agent Management Platform provides a strong foundation for governing AI adoption at enterprise scale, particularly in multi-agent and heterogeneous environments.
About Kore.ai
Kore.ai, a provider of agentic applications and a market-leading enterprise AI platform, helps large enterprises realize business value through the safe and responsible use of AI at scale. It provides comprehensive offerings for customer service, AI work, and process automation use cases, built on an AI agent platform with no-code and pro-code tools for custom development and deployment at enterprise scale. Kore.ai takes an agnostic approach to models, data, cloud, and applications used, giving customers freedom of choice. Trusted by over 500 Global 2000 companies and partners, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando, Kore.ai has a network of offices to support customers in India, the UK, the Middle East, Japan, South Korea, and Europe.
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