Information Services Group (ISG) has initiated a research study to evaluate providers of digital sustainability services, focusing on solutions that help organizations integrate sustainability into their operations and enhance digital capabilities. The study will provide enterprises with insights to strengthen their environmental, social, and governance (ESG) strategies.
ISG launches study to evaluate digital sustainability providers.
Reports to cover strategy, OT, IT, data advisory, and platforms.
Focus on embedding sustainability into business operations.
Study results to be published in January 2026.
Helps enterprises meet ESG goals and regulatory compliance.
Evaluates providers' ability to enhance digital capabilities.
The ISG Provider Lens study will assess providers offering strategic advisory services under the Strategy and Enablement Services quadrant. These providers guide organizations in aligning technology with business strategies to achieve sustainability goals. They focus on regulatory compliance, decarbonization, and diversity, equity, and inclusion (DEI) targets, enabling enterprises to integrate sustainability into their core operations.
Providers of operational technology (OT) and industry-specific solutions will be evaluated for their ability to deliver sustainable operations tailored to specific sectors. These solutions leverage technologies such as IoT, AI, digital twins, blockchain, and robotics. Consulting and managed services in this quadrant aim to enhance sustainability outcomes across diverse industries.
The IT Solutions and Services quadrant will cover providers that strengthen foundational IT capabilities with a focus on sustainability. These providers offer IT outsourcing services with integrated sustainability commitments, helping organizations build resilient and environmentally responsible IT infrastructures to support their ESG objectives.
Providers in the Data Advisory and Integration Services quadrant will be assessed for their expertise in transforming ESG data management. These services include developing scalable, automated data systems for regulatory compliance, risk management, and business intelligence, enabling organizations to make data-driven sustainability decisions.
The Data Platforms and Managed Services quadrant will evaluate providers offering platforms to monitor ESG data across value chains. These platforms ensure continuous tracking, management, and auditing of ESG data, supporting compliance, reporting, and sustainability goals for enterprises.
The study, set for release in January 2026, will provide detailed reports covering global and regional markets, including the U.S. and Europe. Enterprises can use these insights to evaluate vendor relationships and explore new offerings, while ISG advisors will leverage the findings to recommend suitable providers.
The ISG Provider Lens® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future.
ISG is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
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