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Information Services Group (ISG), a global AI-centered technology research and advisory firm, has initiated a new research study to evaluate providers of specialty analytics and AI services tailored to supply chain optimization. The upcoming ISG Provider Lens® report will assess companies that help enterprises integrate fragmented data sources and apply advanced AI solutions to achieve more predictive, efficient, and resilient supply chain execution.
Enterprises are generating vast amounts of data from ERP systems, industrial operations, and IoT devices, yet fragmented and low-quality data often hinders effective AI adoption. To overcome this, many organizations are increasing investments in targeted AI solutions that enable faster, data-driven decision-making across supply chains.
Supply chain operations face growing complexity due to fluctuating demand, expanding global supplier networks, regulatory shifts, and cost pressures. Traditional rule-based models and siloed processes limit scalability and responsiveness to disruptions. Decision-makers are therefore modernizing their ecosystems by combining advanced analytics, computer vision, digital twins, and generative AI to create adaptive, future-ready supply chains.
“Enterprises take in growing amounts of data from enterprise resource planning, industry operations and IoT devices, but fragmented and low-quality data often slows AI adoption,” said Namratha Dharshan, chief business leader at ISG. “Many organizations are accelerating investments in targeted AI solutions to unlock faster, smarter supply chain decisions.”
ISG has distributed surveys to more than 25 providers and is collaborating with its global advisory team to produce the report. The evaluation centers on one quadrant:
Specialty Analytics and AI Services — Supply Chain, which assesses providers delivering AI and analytics services to unify supply chain data and modernize functions. Providers are evaluated on their ability to synthesize data from diverse sources and leverage AI and machine learning for real-time, actionable insights.
The study covers the global market for supply-chain specialty analytics and AI services, focusing on offerings available worldwide while excluding large service providers and platform vendors. ISG analysts Manav Deep Sachdeva and Saravanan M S are authoring the report.
A digital brochure with identified providers, vendors, and further study details is available. Companies not currently listed can contact ISG to request inclusion.
All 2026 ISG Provider Lens® evaluations include expanded customer experience (CX) data, drawing from ISG’s ongoing research into actual enterprise experiences with provider services and solutions.
About ISG Provider Lens® Research
The ISG Provider Lens® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.
About ISG
ISG is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
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