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Infosys has announced the launch of Infosys Topaz Fabric, a comprehensive and composable AI stack designed to unify and accelerate enterprise IT service delivery. This layered infrastructure of data, models, agents, and AI applications helps businesses reimagine IT processes by offering integrated, modular services-as-software while avoiding vendor lock-in and building on existing technology investments.
Quick Intel
Infosys launches Topaz Fabric, a composable AI stack for IT service delivery.
It unifies data, models, and 50+ purpose-built AI agents for IT operations.
The platform delivers services for IT ops, cybersecurity, and quality engineering.
It features out-of-the-box integration with 9 major enterprise platforms.
Services are delivered with AI agents operating with a human-in-the-loop model.
The solution is designed to avoid vendor lock-in and leverage existing IT investments.
Infosys Topaz Fabric serves as a one-stop shop for AI-driven enterprise services, including IT operations, transformation, quality engineering, and cybersecurity. The platform is built to be open and interoperable, featuring over 50 pre-built AI agents specifically designed for IT tasks. These agents come with out-of-the-box integration across nine enterprise platforms, allowing for rapid deployment and seamless operation within complex corporate IT landscapes.
A core differentiator of the platform is its human-in-the-loop delivery model. AI agents are deployed to execute end-to-end workflows, automate tasks, and augment human workers. For instance, an AI HR agent can process an employee's travel query and generate the corresponding request. Human engineers supervise these agents, providing continuous training and contextualization to ensure accuracy, maintain governance, and uphold ethical standards, thus combining AI efficiency with human oversight.
The platform is implemented by Infosys's forward-deployed engineers who work to contextualize the technology to each enterprise's specific environment. This collaboration is aimed at delivering high-quality IT services with exponential speed and accuracy. By combining AI's transformative power with human creativity, Infosys Topaz Fabric enables clients to reimagine their service stack as a powerful engine for gaining a competitive advantage.
The launch of Infosys Topaz Fabric represents a significant step in the industrialization of AI for enterprise IT. By providing a layered, agentic framework, Infosys is empowering organizations to supercharge their service delivery, enhance operational resilience, and accelerate the realization of value from their AI transformation initiatives.
Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses, and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
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