Infor, a leader in industry-specific cloud software, and Amazon Web Services (AWS) have announced the launch of new, enhanced AI agents built natively on AWS. These agents are specifically designed to help manufacturing and distribution enterprises transition from AI pilots to full-scale production. By combining AWS's enterprise-grade infrastructure with Infor’s deep industry intelligence, the collaboration allows companies to deploy agents that can reason, plan, and act across complex business workflows. This development addresses the unique scaling challenges of discrete and process manufacturing, focusing on bill of materials, supply chain realities, and shop floor operations.
Infor and AWS launch industry-specific AI agents built natively on AWS infrastructure.
Xpress Boats achieved a 50% reduction in expedited shipping costs using Infor agents.
The solution enables 98% faster process issue diagnosis and 95% faster returns processing.
Key workflows include project management, inventory flow, and financial operations.
Customers can build custom agents via Infor Agent Factory using Amazon Bedrock.
Available via Infor Velocity Suite for Distribution and Industrial Manufacturing clients.
Xpress Boats, a major American manufacturer of aluminum fishing and pontoon boats, has demonstrated the immediate financial impact of these AI tools. By implementing the Infor Velocity Suite and Process Mining agents, the company identified critical bottlenecks in its Procure-to-Pay and Demand-to-Build cycles in less than a week. The integration of GenAI for document handling and automated pricing updates led to a 50% reduction in expedited shipping costs and a near-total reduction in returns processing time. For an industry that changes models annually, the ability of AI agents to apply pricing updates across complex bill of materials structures has proven essential for accurate retail pricing.
Infor’s new collection of AI agents is built to manage the mission-critical workloads that traditional, generic AI often fails to address. These specialized agents focus on:
Profitable Project Management: Continuously comparing real-time financials against plans to protect margins and forecast revenue.
Inventory Flow Management: Tracking warehouse activity and inbound/outbound orders to ensure supply chain efficiency.
Process Mining & Operational Intelligence: Automatically discovering end-to-end workflows from event logs to remediate bottlenecks.
Quality Management: Monitoring inspections and non-conformances across projects to maintain product consistency.
The solution is currently available in limited release through the Infor Velocity Suite. This all-inclusive package provides the tools and expertise required for CloudSuite customers to deploy AI at scale. Furthermore, organizations can use Infor Agent Factory in conjunction with Amazon Bedrock and Amazon SageMaker to tailor agents to their specific operational needs. This collaborative ecosystem ensures that manufacturers have the "AI horsepower" and industry context needed to drive measurable financial impact while maintaining strict compliance and security controls.
"The conversation has changed from 'where do we start with AI' to 'how fast can we scale it," said Ozgur Tohumcu, General Manager of Automotive and Manufacturing at AWS. "Through our collaboration with Infor, manufacturers are moving from pilot to production faster than ever."
"Generic AI doesn't work in manufacturing — you need agents that understand manufacturing-specific operational processes," said Rick Rider, Senior Vice President of Product Management at Infor. "The result is AI and agents built specifically for manufacturing industries that our customers can trust to run critical operations."
Infor is a global leader in business cloud software specialized by industry. We develop complete solutions for our focus industries. Infor's mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor's 17,000 employees to help achieve their business goals.
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