Infogain, a Silicon Valley-based leader in digital customer experience engineering, has launched its innovative Global Capability Center (GCC) solutions in India. Announced on July 9, 2025, in Los Gatos, California, and Noida, India, the GCC-in-a-Box methodology integrates AI-driven tools to accelerate enterprise transformation for Fortune 500 companies across industries like technology, healthcare, and retail.
Infogain’s GCC-in-a-Box approach, built on over 20 years of experience with Fortune 500 enterprises, offers a specialized, agile framework for establishing and scaling Global Capability Centers. Powered by Infogain’s proprietary Ignis and Agentic AI platforms, the solution supports new setups, expansions, and niche centers of excellence. “As the Global Capability Center landscape changes, global companies need partners who can provide access to high-quality and scalable talent pools,” said Dinesh Venugopal, CEO of Infogain. “Our approach uses AI-ready tools and skilled talent.”
The GCC-in-a-Box methodology integrates AI to align with clients’ business and financial goals, delivering tailored solutions for industries such as healthcare, telecom, and retail/CPG. By leveraging technologies like cloud, microservices, and automation, alongside strategic partnerships with hyperscale cloud providers (Microsoft Azure, Google Cloud Platform, and Amazon Web Services), Infogain ensures efficient, outcome-focused delivery. This AI-first strategy enhances workflows, accelerates innovation, and drives competitive advantage.
Infogain’s GCC services utilize Build-Operate-Transform (BOT) models to ensure rapid team ramp-ups and robust delivery frameworks. With centers of excellence in major Indian cities like Noida, Bengaluru, and Pune, alongside Tier-2 hubs and global presence in Poland and Uruguay, Infogain offers a comprehensive, bundled solution. The company supports end-to-end needs, from advisory and location strategy to talent acquisition and ongoing optimization, fostering sustainable growth.
Infogain’s expertise is bolstered by its acquisition of Impaqtive in 2024, enhancing its Salesforce capabilities, and AbsolutData in 2020, strengthening its AI portfolio. Recognized as a Leader and Star Performer in Everest Group’s 2025 Data and AI Services PEAK Matrix® Assessment, Infogain continues to innovate, ensuring clients leverage AI for market leadership.
Infogain’s GCC-in-a-Box solutions position it as a premier partner for global enterprises, delivering AI-powered, scalable, and sustainable capability centers that drive measurable business outcomes across diverse industries.
Infogain is a leader in digital customer experience engineering based in Silicon Valley. Infogain engineers business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail/CPG industries. It accelerates experience-led transformation in the delivery of digital platforms using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. Infogain is a multi-cloud expert across hyperscale cloud providers – Microsoft Azure, Google Cloud Platform, and Amazon Web Services.
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