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Hexnode Introduces Context Layer Enabling Agentic AI for Endpoint


Hexnode Introduces Context Layer Enabling Agentic AI for Endpoint
  • by: PR Newswire
  • |
  • September 1, 2026

Hexnode, the enterprise software division of Mitsogo, today announced the debut of Hexnode Context Layer, an intelligence layer that powers Agentic AI for endpoint management through Hexnode Genie AI, the company's conversational interface for IT admins.

Drawing on live context from Hexnode's Unified Endpoint Management platform, Hexnode Context Layer helps Genie AI translate natural-language requests into relevant endpoint workflows through a single conversational experience. This reduces the need for IT admins to navigate separate areas of the UEM console.

Quick Intel

  • Hexnode introduces Context Layer enabling Agentic AI for endpoint management intelligence layer connecting Genie AI with live UEM context.
  • New layer connects Genie AI conversational interface with live UEM context and specialized agents translating natural-language into endpoint workflows.
  • Serves as orchestration governance layer between Genie AI and UEM routing requests automatically to appropriate specialized agent eliminating manual selection.
  • Uses live fleet context coordinating end-to-end device management workflows spanning policy creation app deployment device actions status tracking.
  • Specialized agents for Device Management User Group Management Policy Configuration Application Management Operational Reporting reasoning across areas.
  • Represents next step toward autonomous endpoint management with future extension across XDR and IdP for coordinated identity security workflows.

Orchestration Governance Layer Between Genie AI and UEM Platform

Hexnode Context Layer serves as the orchestration and governance layer between Hexnode Genie AI and Hexnode UEM. When administrator submits natural-language request, Genie AI interprets intent and passes it to Context Layer, which automatically routes request to appropriate specialized agent within Hexnode UEM, eliminating need for administrators to select one manually.

Using live fleet context from Hexnode UEM, Hexnode context layer coordinates end-to-end device management workflows spanning policy creation, app deployment, device actions and status tracking, while keeping consequential actions subject to administrator approval.

Specialized agents for core UEM workflows: Device Management for fleet discovery configuration telemetry remote commands lifecycle actions. User and Group Management for identity lifecycle group enrollment directory hierarchies. Policy and Configuration for drafting validation matching deviation tracking. Application Management for store discovery software repositories catalogs portal profiles. Operational Reporting for data usage metrics and fleet allocation performance. Together these specialized agents enable Genie to reason across different areas of endpoint management reducing need to navigate multiple workflows.

"IT admins today sit at the intersection of every incident, every access decision and every compliance check, and the tools they use have not kept up. Hexnode's focus is on bringing these areas onto one intelligent platform, so admins can spend their time acting on the fleet, not navigating between systems built to manage it," said Apu Pavithran, CEO and Founder of Hexnode.

Next Step Toward Autonomous Endpoint Management Across XDR and IdP

Hexnode Context Layer represents next step in Hexnode's development of autonomous endpoint management. Over time, Hexnode also intends to extend this architecture across Hexnode XDR and Hexnode IdP, supporting more coordinated workflows across endpoint management, identity and security while maintaining enterprise-grade administrative controls.

 

About Hexnode

Hexnode is a leading provider of enterprise solutions that streamline device management, user identity, and endpoint security. Hexnode's platforms include Hexnode UEM for autonomous and AI-powered endpoint management, Hexnode XDR for intelligent threat detection and response, and Hexnode IdP for secure, context-aware identity and access management. Empowering businesses in over 130 countries, Hexnode continues to build a seamless ecosystem of connected tools, one solution at a time.

  • UEMGenie AIMitsogo
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