Hexaware Technologies, a global IT solutions provider, has announced a strategic partnership with Fixie.ai, a leader in voice AI technology, to enhance enterprise operations. By integrating Fixie’s Ultravox Realtime platform, Hexaware aims to deliver faster, smarter, and more natural voice-powered customer experiences across multiple industries.
Hexaware partners with Fixie.ai to advance voice AI enterprise solutions.
Integrates Ultravox Realtime for scalable, enterprise-grade voice recognition.
Enables faster, natural voice interactions for improved customer engagement.
Supports Fixie’s open-source efforts with GPU computing resource donations.
Deployments underway in banking, insurance, retail, travel, and healthcare.
Ultravox Realtime handles thousands of concurrent calls with high accuracy.
Hexaware’s collaboration with Fixie.ai focuses on integrating the Ultravox Realtime platform into its enterprise solutions. This voice AI technology offers enterprise-grade voice recognition and a scalable architecture capable of handling thousands of concurrent calls, enabling Hexaware to redefine customer engagement with reliable, real-world-ready voice interactions.
Ultravox Realtime’s developer-friendly design, accuracy, and security make it ideal for high-volume deployments. It supports faster and more responsive customer interactions, particularly during peak loads and in multilingual settings. This partnership equips Hexaware to meet diverse enterprise needs across industries like banking, insurance, retail, travel, and healthcare.
“Our partnership with Fixie will enable them to access larger enterprise requirements across industries while enhancing our ability to simplify enterprise AI adoption for our clients,” said Vinod Chandran, Chief Operations Officer at Hexaware. “With its developer-friendly design, accuracy, security and scalability, Ultravox Realtime is perfectly suited for the high-volume, integrated deployments our clients require.”
“We’re thrilled to partner with Hexaware to bring voice AI to their impressive roster of clients,” said Zach Koch, Chief Executive Officer of Fixie.ai. “This collaboration is a perfect alignment of capabilities – our advanced speech understanding provided by Ultravox Realtime paired with Hexaware’s deep enterprise expertise.”
Hexaware is contributing GPU computing resources to support Fixie’s open-source initiatives, accelerating the training of future Ultravox models. This commitment strengthens the open-source AI community and enhances the platform’s potential for enterprise applications, aligning with both companies’ vision for advancing voice AI technology.
Joint implementations of Ultravox Realtime are already in progress across multiple sectors, including banking, insurance, retail, travel, and healthcare. These deployments aim to deliver immediate value by improving customer experience through seamless, natural voice interactions tailored to enterprise needs.
Hexaware’s partnership with Fixie.ai positions it to lead in voice AI adoption, offering clients scalable, high-performance solutions. By leveraging Ultravox Realtime and supporting open-source innovation, Hexaware is driving smarter, more efficient enterprise operations in an AI-driven future.
Fixie.ai is the market-leading provider of voice AI solutions, delivering advanced conversational capabilities through its scalable Ultravox Realtime platform. The company's technology enables natural, effective voice interactions for businesses of all sizes, with particular strength in high-volume, enterprise-grade implementations. The company actively maintains the open-source Ultravox model with weights available on HuggingFace
Hexaware is a global technology and business process services company. Every day, Hexawarians wake up with a singular purpose; to create smiles through great people and technology. With offices across the world, we empower enterprises worldwide to realize digital transformation at scale and speed by partnering with them to build, transform, run, and optimize their technology and business processes.
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