Helport AI has launched HyprX, a new AI software platform designed to create "digital twins" that replicate the expertise, communication style, and decision-making logic of human professionals. The platform aims to help businesses scale their best talent, reduce costs, and deliver personalized, professional interactions for enterprise sales, training, and customer engagement.
Helport AI launches HyprX, a "digital twin" AI software platform.
It replicates the knowledge and reasoning of subject-matter experts like salespeople or advisors.
The platform handles complex scenarios with contextual awareness and built-in compliance.
Target applications include sales, corporate training, professional advisory, and SME customer service.
It also extends to "Physical AI" for embedding intelligence into IoT and connected devices.
HyprX is now globally available with subscription-based pricing.
HyprX is positioned as more advanced than generic chatbots, functioning as a digital replica of a human expert. It captures an expert's knowledge patterns and problem-solving approaches to deliver professional judgment in complex scenarios such as sales negotiations, technical support, and coaching. The platform is designed to provide nuanced, domain-specific dialogues that approximate human reasoning.
The initial market strategy focuses on applications with rapid ROI potential. Key use cases include Enterprise Sales & Customer Communication, emulating high-performing sales professionals; Corporate Training & Coaching for interactive simulations; and Professional Advisory Services for first-touch consultations in law, healthcare, and finance. It also targets Small and Medium Enterprise growth by scaling customer service and extends into Content & Entertainment and Physical AI for intelligent embedded systems.
HyprX is now available worldwide, with early access offered to select enterprise partners and SMEs in prioritized verticals like e-commerce, insurance, and education. Pricing is subscription-based, scaling with the number of digital twins, interaction volume, and customization level. The launch represents Helport AI's vision for the next phase of enterprise AI, where intelligent systems can reason, advise, and negotiate alongside human teams to augment performance.
This platform aims to address the growing gap between the scarcity of expert human resources and the rising demand for personalized, always-available professional services.
About Helport AI
Helport AI is a global technology company serving enterprise clients with intelligent customer communication software and services. Its flagship product, AI Assist, acts as a real-time co-pilot for customer contact teams, delivering smart guidance and tools to drive sales, improve engagement, and reduce costs. In addition to its AI software as a service (SaaS) offerings, Helport AI provides integrated AI+human services—delivering measurable business outcomes beyond software tools. With AI Delivery and Operations Centers strategically located across Southeast Asia and the Americas, Helport AI enables professionals to perform at an expert level by using AI to elevate their potential.
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