The Hackett Group announced Applied Intelligence, an expert-led decision support model that accelerates execution, alongside AskHackett, a proprietary Gen AI-powered conversational agent. Together, they redefine how executives evaluate options and make decisions – providing on-demand access to the intelligence and know-how needed to assess, prioritize, and guide client-specific initiatives.
Applied Intelligence provides always-on, expert-led decision support tailored to client priorities.
AskHackett is a Gen AI conversational agent grounded in proprietary Hackett Intelligence benchmarks.
Offers practitioner-led support across finance, procurement, HR, technology, and global business services.
Includes Hackett AI XPLR for AI ideation, readiness assessment, and ROI evaluation.
Replaces episodic guidance with continuous expert engagement from prioritization to execution.
Delivers cited, context-specific answers with structured, enterprise-ready responses.
Applied Intelligence is designed for senior leaders across business support functions: finance, procurement, human resources, technology and global business services. The offering provides continuous access to experienced practitioners who bring hands-on expertise in operating models, AI-enabled workflows and enterprise digital transformation – enabling leaders to evaluate options, validate priorities and act with confidence.
As Andy Warzecha, Applied Intelligence practice leader at The Hackett Group, stated: "Applied Intelligence is differentiated by how we engage with our members to unlock new performance advantage. Our members work directly with practitioners who have led transformations backed by the collective intelligence of our associates and the world's best businesses. We tailor benchmarks, best practices, automation and proprietary AI-enabled insight to each organization's context – turning insight into targeted action that accelerates their transformations."
AskHackett provides cited guidance, delivering context-specific answers. Built as a conversational business agent, it leverages an unmatched Hackett Intelligence knowledge base – including proprietary benchmarks, process data and real-world transformation experience – to generate structured, enterprise-ready responses in real time. AskHackett extends expert guidance between touchpoints, keeping decisions informed and aligned. The result is stronger governance, faster alignment and more disciplined execution.
Susan Leandri, senior vice president, Intellectual Property and Technical Solution Development at The Hackett Group, said: "AskHackett puts our expertise directly in the hands of clients beyond scheduled conversations. It provides structured, decision-ready answers in real time – keeping insight accessible when decisions are being made."
As part of the Applied Intelligence program, experts guide members through structured AI ideation and prioritization using Hackett AI XPLR – evaluating readiness, complexity, scalability and expected return. Experts help design and deploy client-specific solutions aligned to an organization's operating model, data environment and strategic objectives, enabling disciplined investment tied to implementation and measurable enterprise value.
Applied Intelligence replaces episodic guidance with always-on, expert-led decision support tailored to each client's priorities and operating context. By combining practitioner judgment with The Hackett Group's proprietary AI platforms, it turns benchmarks, research, data and transformation knowledge into client-specific advice. Experts remain engaged beyond prioritization, supporting solution design, implementation planning, and execution governance to ensure decisions stay aligned and outcomes are realized.
About The Hackett Group
The Hackett Group, Inc. is a Gen AI strategic consulting and digital transformation firm that enables Digital World Class performance. Using Hackett AI XPLR, ZBrain, XT, AIXelerator, AskHackett, and Quantum Leap platforms, the company's experienced professionals and engineers help organizations realize the power of Gen AI from ideation through implementation to achieve quantifiable, breakthrough results with unprecedented speed, enabling The Hackett Group to serve as architects of clients' Gen AI journeys – from assessment and prioritization through design, build, deployment and measurable impact.
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