Fulcrum, the Field Operations Management platform for utilities and the service providers who serve them, today announced that it is working with Slalom, the fiercely human business and technology company. Together, the companies will help develop and deliver AI transformation solutions for field operations and business initiatives that require high-quality field data for analysis, process automation, and digital transformation.
AI investments can't improve utility business outcomes when operational field data remains fragmented across single-purpose mobile apps, spreadsheets, and paper forms. From routine inspections to storm restoration, unreliable frontline data undermines enterprise AI initiatives, while traditional office-based tools fail to solve operational realities of field work.
Fulcrum replaces fragmented field tools with a single platform for running, recording, and closing out work. Slalom adds the strategy, tools, and services to help utilities scale AI transformation, process redesign, and adoption. Their AI Value Platform helps clients prioritize where to deploy AI, quantify value before investing, and measure realized outcomes.
AI for field operations: Fulcrum puts AI where fieldwork happens: Audio FastFill turns a crew member's spoken observations into structured form entries, hands-free. Fulcrum Insights improves office-based decision-making by answering plain-language questions against the complete field record. Teams also use AI to build on Fulcrum, describing needed workflows and getting back working tools that inherit security, permissions, GIS and offline sync. Slalom helps organizations identify where these capabilities make practical difference and integrate them into workflows.
A data foundation for enterprise AI: Fulcrum validates every record at capture and ties it to a location, a time and a person, giving enterprise AI high-quality, defensible data. Teams can track where materials are installed for warranty work, how quickly inventory is used and where loss occurs, then compare patterns across projects. As records accumulate, data supports anomaly detection and predictive models that guide asset maintenance and vegetation work that reduces wildfire risk.
Quantifying the return on AI: Slalom's 2026 Global AI Insights Survey found that 91% of organizations plan to increase AI investment in 2026, yet only 39% track ROI. Slalom's AI Value Platform helps utilities assess and prioritize AI use cases based on business value and impact, quantify benefits such as defensible records and decision-grade data, and track realized value against forecasts after go-live.
About Fulcrum
Fulcrum is the AI-native field operations management platform: the platform field organizations use to run, record, and close out their work. Almost 3,000 companies, across electric, gas, water and wastewater utilities and the service providers who serve them, use Fulcrum for asset management, vegetation management, linear construction, and disaster recovery and emergency response.
About Slalom
Slalom is a fiercely human business and technology consulting company that leads with outcomes and champions leaders to dream big and build now. From strategy through delivery, our agile teams across 54 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
