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FPT Software has been positioned as a Leader in the IDC MarketScape: Asia/Pacific AI-Enabled Front Office Conversational AI Software 2025 Vendor Assessment. This recognition highlights the company's strength in providing comprehensive, AI-powered conversational solutions for enterprises across the region, evaluated on criteria of capability and strategy alongside 16 other vendors.
FPT Software is positioned as a Leader in the 2025 IDC MarketScape for AI-Enabled Front Office Conversational AI Software in Asia/Pacific.
Its IvyHub platform is recognized as a unified, low-code/no-code agentic AI solution for creating custom models and managing multiagent processes.
Key strengths include its end-to-end offering, integrating NVIDIA's stack for full-stack AI solutioning from infrastructure to application.
The company is commended for a commitment to continuous product improvement and regular update schedules.
FPT's AI Factories in Vietnam and Japan, powered by NVIDIA GPUs, rank among the world's top 40 fastest supercomputers.
The company has ambitious goals to train 500,000 people in AI skills and deliver AI solutions to 300 million people globally by 2030.
The IDC MarketScape report identifies FPT Software’s IvyHub as a central strength. The report states, “FPT Software offers IvyHub for front office conversational AI, a one-stop shop and unified platform for agentic AI that features a low-code/no-code interface to create custom AI models and manage multiagent processes.” This positions IvyHub, and its key product IvyChat, as a comprehensive solution for enterprises deploying chatbots, virtual assistants, and voice agents.
The analysis highlighted two primary strengths for FPT Software. The first is its end-to-end offering, leveraging partnerships like NVIDIA to provide optimized AI solutioning from physical infrastructure through to application deployment, ensuring real-time responsiveness for enterprise clients. The second is its disciplined approach to continuous improvement through regular product updates, allowing it to adapt swiftly to market demands.
Dr. Phong Nguyen, FPT Software VP and Chief AI Officer, FPT Corporation, said, “As a global AI system integrator, we are committed to driving next-level business transformation through our AI-first approach. From IvyChat to our comprehensive FleziPT platform, we are empowering enterprises worldwide with the speed, flexibility, and scalability they need.”
This market leadership is underpinned by significant infrastructure and strategic goals. FPT's AI Factories, powered by NVIDIA GPUs and ranked among the global TOP500 supercomputers, provide the computational backbone for its AI development. Aligned with its AI-first company vision, FPT aims to massively scale AI skill development and solution delivery, targeting training for 500,000 individuals and bringing AI services to 300 million people worldwide by 2030.
Being named a Leader by IDC MarketScape validates FPT Software’s strategic integration of advanced infrastructure, a versatile low-code platform, and a clear vision for scalable AI deployment. It solidifies the company’s role as a key enabler for enterprises in Asia-Pacific and beyond seeking to transform customer engagement through conversational AI.
About IDC MarketScape
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.
About FPT Corporation
FPT Corporation (FPT) is a globally leading technology and IT services provider headquartered in Vietnam and operates in three core sectors: Technology, Telecommunications, and Education. Over more than three decades, FPT has consistently delivered impactful solutions to millions of individuals and tens of thousands of organizations worldwide. As an AI-first company, FPT is committed to elevating Vietnam’s position on the global tech map and delivering world-class AI-enabled solutions for global enterprises. FPT focuses on three critical transformations: Digital Transformation, Intelligence Transformation, and Green Transformation. In 2024, FPT reported a total revenue of USD 2.47 billion and a workforce of over 54,000 employees across its core businesses.
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