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FourKites has introduced Loft, an AI-native orchestration platform that enables enterprises to automate workflows across any system by combining internal data with real-time external intelligence from the FourKites Intelligent Network, featuring Sophie—an AI developer agent that turns natural language operational requirements into production-ready automations in days.
FourKites, the leader in AI-driven supply chain transformation, has unveiled Loft—an orchestration platform designed to extend beyond supply chain applications and enable true enterprise-wide automation. Unlike conventional AI tools that rely solely on internal data and often stall after initial deployment, Loft combines orchestration across diverse enterprise systems with real-time external intelligence from the FourKites Intelligent Network.
This network provides proprietary insights across 500,000+ trading partners in 176 countries, including supplier performance, carrier reliability, disruptions, and capacity patterns—context unavailable in any internal system.
“Most enterprise operations still run on fragmented systems held together by spreadsheets, shared inboxes, and email chains,” said Josh Jewett, operating partner at NewRoad Capital Partners and former CIO of Dollar Tree and Family Dollar. “In that environment, critical decisions don’t live in systems at all—they live in Slack threads and people’s heads. When AI is layered on top of that fragmentation, it can observe problems but can’t reliably act on them. That’s why so many AI initiatives stall.”
Loft overcomes these barriers through three key architectural innovations:
"We didn't build AI features on top of legacy software. We built an AI-native system from the ground up," said Mathew Elenjickal, founder and CEO of FourKites. "When our AI agents do the work, we record how decisions were made—not just what happened, but the context, the prior cases that informed it, and who approved it."
Built on the FourKites Intelligent Control Tower pillars—network data, digital twins, and digital workforce—Loft pulls from over 200 TMS providers, ERP systems, and CRM platforms to power automations that respond to real-world conditions. It shifts enterprises from reactive dashboards to proactive, autonomous problem-solving across functions.
About FourKites
FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily—from purchase orders to final delivery—helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration.
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