Fireflies.ai has launched Email Assistant, an AI inbox assistant that can use context from both email threads and past meetings with the people on them to triage incoming mail, draft replies, and follow up when conversations go quiet. The tool connects to Gmail or Outlook and is available today on all Fireflies plans, including the free plan.
Fireflies.ai launches Email Assistant for AI inbox management.
Uses context from meetings and email threads to draft replies.
Auto Labels, Auto Draft Replies, Follow-Ups, Daily Briefs, and AskFred capabilities.
Connects to Gmail or Outlook with no customer data used for training.
Available on all Fireflies plans including free tier.
Serves 20+ million people and 75% of Fortune 500 companies.
Fireflies Email Assistant connects to Gmail or Outlook, triages new emails as they land, drafts replies to the emails that need one, and writes follow-ups when a thread goes quiet. By drawing on context from both email threads and past meetings, Email Assistant can surface information that may never have made it into the inbox. Microsoft's 2025 Work Trend Index found that the average worker gets 117 emails a day, with 40% of people online at 6 a.m. already checking email.
Auto Labels triage new emails and label them as they arrive so priorities are clear at a glance. Auto Draft Replies draft replies using the thread plus past meetings with that person in a voice set by custom Writing Instructions, with nothing sending without review. Follow-Ups draft follow-ups in the original thread after a configurable waiting period. Daily Briefs show insights and action items from email alongside meetings and Slack in one daily overview. AskFred allows users to ask in plain English to find an email, summarize a conversation, or pull every action item assigned this week.
"We've spent years helping millions of people stay on top of their meetings, and now we're bringing that same experience to email," said Krish Ramineni, CEO and co-founder of Fireflies.ai. "Most AI email tools start and stop in your inbox. Fireflies understands your entire workday. Our goal is to make Fireflies the work assistant that takes the grunt work out of your day, connecting context across the tools you use so work feels simpler, faster and more manageable."
"It cuts out a lot of the repetitive drafting, helps me keep momentum, and the meeting context saves me from having to reconstruct the whole story myself," said Lee Werrell, CEO and Founder of Compliance Consultant.
About Fireflies.ai
Fireflies.ai helps millions of people unlock the knowledge buried inside conversations every day. Serving 20+ million people and 1M+ organizations, Fireflies has processed over 7 billion meeting minutes with users at 75% of Fortune 500 companies. The platform seamlessly integrates with 100+ software solutions, from video conferencing to CRMs to project management tools. Fireflies provides enterprise-grade security with private storage options and never uses customer meeting data to train its AI models. Backed by Khosla Ventures and Canaan Partners, Fireflies.ai is a remote-first, global organization employing 100 people across 20+ countries.