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  • Enterprise AI

EverCommerce Acquires ZyraTalk to Boost AI in SaaS


EverCommerce Acquires ZyraTalk to Boost AI in SaaS
  • by: Source Logo
  • |
  • September 16, 2025

EverCommerce, a leading provider of SaaS solutions for service-based small and medium-sized businesses (SMBs), has acquired ZyraTalk, an AI-powered customer engagement platform. This strategic move strengthens EverCommerce’s position as an AI-driven innovator, initially enhancing its EverPro vertical for home and field services, with plans to expand across its EverHealth and EverWell brands.

Quick Intel

  • EverCommerce acquires ZyraTalk to enhance AI capabilities in SaaS solutions.
  • ZyraTalk offers 24/7 customer engagement via voice, chat, and text automation.
  • Integrates with EverPro, serving 350,000+ home and field service providers.
  • Automates workflows like scheduling, dispatch, invoicing, and payments.
  • Targets 725,000+ global SMBs across Home, Health, and Wellness industries.
  • Acquisition funded by cash on hand, terms undisclosed.

Strategic Acquisition Overview

The acquisition of ZyraTalk positions EverCommerce to deliver advanced AI-driven solutions to its 725,000+ service SMB customers. ZyraTalk’s platform combines virtual assistant capabilities with agentic automation, enabling 24/7 responsiveness for customer interactions and streamlining critical workflows such as scheduling, dispatch, invoicing, payment processing, and engagement. This aligns with EverCommerce’s goal to drive growth and efficiency for service-based businesses.

“This is a smart, strategic AI investment to help drive our long-term growth while delivering greater value to our customers,” said EverCommerce Chairman and CEO Eric Remer. “ZyraTalk brings us a production-ready AI platform, a highly skilled technical team, and proven technology that's purpose-built for service-based industries.”

Enhancing EverPro and Beyond

ZyraTalk’s integration into EverPro, EverCommerce’s Home & Field Services vertical, enhances its ecosystem of over 350,000 providers. The platform’s AI capabilities improve response times, operational efficiency, and cash flow, driving measurable revenue growth. EverCommerce plans to extend ZyraTalk’s technology across its EverHealth and EverWell verticals, broadening its impact in Health and Wellness sectors.

“Adding ZyraTalk to our SaaS platform accelerates our AI vision and delivers greater value to our customers,” said EverPro CEO Joshua McCarter. “They have the potential to benefit from faster response times, improved efficiency, and stronger cash flow—ultimately helping them grow and scale more profitably.”

“We are thrilled to join EverCommerce, a company that shares our mission to transform how service businesses operate by simplifying and empowering the lives of our customers,” said Ahmad Saleem, Founder and CEO of ZyraTalk. “Together, we can bring the power of AI agents to more industries, helping providers serve their customers better while running their businesses more efficiently. We now have the opportunity to take a product that our customers love and continue to grow it across the 725,000+ EverCommerce customers.”

Market Impact and AI Innovation

The acquisition, funded by a portion of EverCommerce’s cash reserves, strengthens its commitment to AI innovation. By embedding ZyraTalk’s AI agents into EverPro’s field service management solutions, EverCommerce unlocks opportunities for automation, cross-selling, and enhanced customer engagement. The stock (Nasdaq: EVCM) closed at $11.937 on September 16, 2025, with a market cap of approximately $2.15 billion, reflecting a year-high of $12.34 and year-low of $8.1.

This move positions EverCommerce to meet the growing demand for AI-powered SaaS solutions, enhancing efficiency and profitability for service SMBs globally.

About EverCommerce

EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 725,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications.

  • Ever CommerceZyra TalkAI AutomationSaa SCustomer Engagement
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