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Euna Solutions Report: AI Value in Public Sector Operations


Euna Solutions Report: AI Value in Public Sector Operations
  • by: Source Logo
  • |
  • February 11, 2026

Euna Solutions has published its new report, State of AI in the Public Sector, based on original research with 58 public sector finance and operations leaders. The findings show that while most agencies are actively exploring AI, measurable value today is primarily emerging from practical, operational workflows—such as procurement, budgeting, grants, and payments—rather than broad generative tools or experimental deployments.

Quick Intel

  • 57% of agencies are actively exploring or learning about AI, but only 16% are piloting small projects and just 1.6% report broad departmental deployment.
  • Operational AI delivers earlier, more tangible value: top near-term use cases include procurement RFP generation (29%), forecasting/scenario planning (27%), and grants research/matching (25%).
  • Time savings and productivity gains are the top desired outcomes (over two-thirds of respondents), ahead of cost reduction or technical sophistication.
  • Primary barriers are structural: protecting sensitive data, lack of clear governance/policy guidance, legacy systems, and limited staff capacity—not skepticism or lack of interest.
  • Agencies succeeding with AI start small, focus on embedded capabilities in trusted GovTech platforms, and build governance alongside experimentation.
  • AI is positioned as the next foundational layer of public sector infrastructure, similar to cloud and cybersecurity, with real progress expected over the next 24–36 months through practical, workflow-integrated applications.

Public sector agencies are under increasing pressure to modernize operations, improve efficiency, and deliver better community outcomes amid tight budgets and rising expectations. While curiosity about AI is widespread, adoption remains cautious due to regulatory complexity, data privacy concerns, legacy infrastructure, and capacity constraints. The report highlights that the strongest near-term impact comes from applying AI to high-volume, rules-based processes that form the operational backbone of government—areas where automation can deliver immediate, measurable gains in accuracy, speed, and trust.

“AI represents a present opportunity for government, not a distant one,” said Tom Amburgey, Chief Executive Officer of Euna Solutions. “The greatest impact of AI is coming from practical applications that strengthen the backbone of government operations—procurement, budgeting, grants, and payments. This is where modern public sector SaaS platforms can deliver measurable gains in accuracy, efficiency, and trust.”

“Public sector teams don’t need to deploy AI everywhere overnight,” Amburgey added. “Real progress happens when agencies rely on trusted platforms where AI expertise is already thoughtfully embedded into essential workflows. With AI built directly into the systems governments depend on, agencies can reduce risk, gain efficiency, and better serve their communities.”

About Euna Solutions

Euna Solutions® is the leading provider of purpose-built, cloud-based software designed to streamline procurement, budgeting, payments, and grants management for public sector and government organizations. Euna's AI-powered features and intelligent automation help organizations make better-informed decisions, ensure compliance, empower collaboration, and reduce administrative burden. Euna's full-cycle financial suite supports more than 3,600 organizations across North America in building trust, enabling transparency, and driving positive community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector innovation.

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