Global software leader eschbach has been awarded the Platinum Pinnacle Technology Award in the Productivity and Collaboration Tools category on July 17, 2025, in Boston. The award recognizes the transformative capabilities of the Shiftconnector® platform, particularly its AI-driven Shiftconnector® Artificial Manufacturing Intelligence (SAMI®), which is revolutionizing pharmaceutical and chemical manufacturing. By enhancing data accessibility and decision-making, SAMI empowers teams to operate smarter, safer, and more efficiently in high-stakes production environments.
eschbach’s Shiftconnector® wins Platinum Pinnacle Technology Award 2025.
SAMI® AI suite enhances workflows with natural language queries and insights.
Integrates GenAI for faster, traceable decision-making in pharma and chemical industries.
Trusted by global leaders like BASF, Roche, Bayer, DuPont, and Albemarle.
Smart Search and Smart Solutions improve precision, speed, and traceability.
Supports Industry 5.0 with human-centric, AI-driven collaboration.
The Platinum Pinnacle Technology Award, announced on July 17, 2025, celebrates eschbach’s Shiftconnector® platform for its groundbreaking advancements in productivity and collaboration. SAMI, the platform’s AI suite, integrates Generative AI (GenAI) to provide a conversational interface, allowing operators to query operational data in natural language, such as “What happened during last night’s shift?” This delivers instant, contextual insights, streamlining decision-making. “By combining advanced AI with intuitive visualization tools, we’ve created a seamless way for teams to access and act on critical information,” said Andreas Eschbach, Founder and CEO of eschbach.
SAMI’s Smart Search and Smart Solutions modules enable precise, rapid, and traceable data access, critical for pharmaceutical and chemical manufacturing. The platform digitizes shift handovers, replacing paper-based logs with structured, searchable data, reducing errors and improving compliance. Kate Lang, Executive Director of the Pinnacle Awards, noted, “This award celebrates excellence in technology and leadership, particularly in how eschbach is redefining information access and problem-solving within manufacturing.” The platform’s ability to surface actionable insights from complex datasets enhances safety, quality, and productivity for over 100,000 users across 30 countries.
Trusted by industry giants like BASF, Roche, Bayer, and DuPont, Shiftconnector supports Industry 5.0 by blending AI with human-centric workflows. Its integration with systems like MES, ERP, and SCADA ensures real-time data flow, boosting overall equipment effectiveness (OEE) and operational transparency. This award follows eschbach’s 2025 German Innovation Award for the Shiftconnector AI Suite, reinforcing its leadership in process industry software. The platform’s impact includes significant reductions in downtime and improved decision-making, as seen in case studies with companies like Röhm and dsm-firmenich.
eschbach’s Shiftconnector, with its SAMI AI suite, sets a new standard for manufacturing intelligence, delivering measurable gains in efficiency, safety, and compliance. Available on Microsoft’s Azure Marketplace and trusted by global process manufacturers, the platform empowers teams to harness operational data for smarter, faster decisions. This Platinum Pinnacle Technology Award highlights eschbach’s commitment to driving digital transformation in the pharmaceutical and chemical industries, ensuring safer and more productive plant operations worldwide.
With its global headquarters in Bad Säckingen, Germany and its North America headquarters in Boston, MA, eschbach is the premier enterprise software developer for plant process management. Shiftconnector's AI-driven technology helps manufacturing teams take charge of plant operations, process safety, asset performance, and product quality. eschbach serves process industries and supports digital transformation, helping managers, operators, and technicians to achieve the highest level of team communications. The award-winning solution is trusted worldwide by leading manufacturing companies such as DuPont, Albemarle, BASF, Roche, and Bayer.
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