eschbach today announced launch of Problem Solving new application within Continuous Improvement pillar of its Seqonis Intelligent Operations Platform IOP designed for pharmaceutical chemical process manufacturing environments helps frontline teams identify analyze resolve prevent recurring operational issues while preserving organizational knowledge.
Quick Intel
- eschbach launches AI-assisted Problem Solving for manufacturing operations new Seqonis application accelerates root cause analysis recommends solutions detects recurring issues captures organizational knowledge through AI-guided workflows voice-driven collaboration.
- Manufacturing teams often struggle sustain effective problem-solving across shifts due disconnected systems paper-based processes limited access experienced operational excellence resources investigations can stall corrective actions may lose momentum lessons learned trapped spreadsheets emails individual expertise connects entire investigation lifecycle single digital workspace from issue reporting root cause analysis corrective actions effectiveness verification.
- Supports proven methodologies including Just Do It A-3 Process full 8-Step Problem Solving framework embedding AI assistance directly into everyday workflows.
- Key capabilities AI-Assisted Problem Solving accelerates root cause analysis surfacing relevant patterns operational context historical investigations seconds rather than hours Full Voice Dialogue enables hands-free reporting investigation updates natural voice conversations directly from shop floor Pattern Recognition continuously analyzes operational data historical records identify recurring issues emerging risks improvement opportunities Knowledge Gap Reduction pulls context across connected systems shift reports prior investigations retain expertise despite workforce turnover Automated Documentation drafts investigation summaries captures corrective actions preserves knowledge without adding administrative burden.
- Coming next months AI-Powered Recommendations suggest clear problem descriptions generate potential corrective actions based on similar events operational history available data approved countermeasures converted directly into Seqonis tasks assigned ownership milestones effectiveness checks role-based dashboards visibility into active investigations overdue actions recurring losses improvement initiatives across individual sites global operations available immediately as part of Seqonis Continuous Improvement suite.
Manufacturers Don't Have Data Problem Have Execution Problem
"Manufacturers don't have a data problem. They have an execution problem," said Andreas Eschbach, founder and CEO of eschbach. "Teams need faster access to relevant knowledge, proven solutions, and expert guidance regardless of which shift they work. Our new AI-assisted Problem Solving application acts as a virtual improvement coach, helping employees identify patterns, learn from previous investigations, and resolve root causes faster while building organizational knowledge for the future."
About eschbach
eschbach, headquartered in Germany with North American headquarters in Boston, Massachusetts, is a leading provider of Intelligent Operations Platforms for pharmaceutical, chemical, and other process manufacturing industries. Its award-winning Seqonis platform (formerly Shiftconnector) connects people, processes, and data through AI-powered applications that improve operational excellence, process safety, asset performance, and manufacturing productivity.
