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  • Eptura Introduces AI-Powered Workflows and Real-Time Data Visibility for Workplace Management
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Eptura Introduces AI-Powered Workflows and Real-Time Data Visibility for Workplace Management


Eptura Introduces AI-Powered Workflows and Real-Time Data Visibility for Workplace Management
  • by: Business Wire
  • |
  • April 28, 2026

Eptura, the global worktech leader, today announced enhanced capabilities across its workplace experience, asset management, and space planning portfolio. These innovations include AI workflows to simplify how office staff and maintenance teams interact with the built environment and a shared data foundation for enterprise decision-making. Organizations manage workplace and operational processes across an average of 17 different tools according to Eptura's Workplace Index research, fragmenting visibility and slowing response when conditions change.

Quick Intel

  • Eptura serves 25 million users across 115 countries, including 50% of Fortune 500 brands.

  • Live analytics provides real-time visibility into desk and meeting room usage, occupancy patterns, and booking activity.

  • Unified Space Layer creates single foundation for location, space, and floor plan data.

  • AI assistants in Microsoft Copilot for employee experience, maintenance, and scenario planning.

  • Neighborhoods automatically assigns employees to optimal desks within office zones.

  • Enhanced capabilities rolling out now through July 2026.

Real-Time Insights Drive Action Across Workplaces and Operations

Enhanced features provide a clear view of day-to-day operations across spaces, assets, and visitors, helping teams respond quickly based on real conditions. Live analytics delivers real-time visibility into desk and meeting room usage, occupancy patterns, and booking activity, enabling teams to adjust space without relying on static reports. Unified Space Layer creates a single foundation for location, space, and floor plan data, ensuring teams across workplace and asset operations work from the same view. Compliance intelligence maps evolving regulatory standards directly to maintenance plans, helping organizations identify issues early and stay aligned as requirements change.

AI-Powered Experiences Embedded in Everyday Work

Eptura is previewing AI assistants that allow teams to coordinate in-office time, schedule maintenance, and manage space planning using natural language chat in Microsoft Copilot. Assistant for employee experience allows employees to plan team workdays and manage workspace bookings. Assistant for maintenance helps teams prioritize and assign maintenance tasks, reducing administrative effort and system navigation. Assistant for scenario planning enables workplace strategists to evaluate space and portfolio options and uncover trends without manual analysis.

Connected Operations Built to Scale

Eptura's upcoming enhancements strengthen the operational backbone connecting workplace activity to downstream execution, governance, and planning. Eptura Home and Unified Authentication centralizes access and identity for a single entry point to Eptura platform applications. Expanded enterprise integrations include ServiceNow ticketing integration, extended Microsoft ecosystem integration, and data lake and ERP connectors. Additional feature highlights include Neighborhoods for intelligent desk assignment within office zones, new mail services mobile app for corporate mailrooms, HR and location data integration, visitor space assignment, proactive maintenance for fleets, and warranty coverage across assets.

As Raj Batra, Chief Executive Officer at Eptura, stated: "Work spans people, places, and the assets that support them, and managing that complexity requires a single point of control. Eptura is designed to bring those interactions together, using AI to simplify how employees engage with the built environment while giving the business clearer insight into utilization, performance, and operational risk."

Meg Swanson, Eptura Chief Market Officer, added: "Most organizations capture workplace data, but very few can act on it as conditions change. These updates are about closing that gap by connecting employee and visitor interactions directly into operational workflows so teams can respond faster today and make better planning decisions over time."

About Eptura

Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable our customers to drive more value. With 25 million users across 115 countries, we are trusted by the world's leading companies, including 50% of Fortune 500 brands, to realize a better future at work.

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