Docusign has announced the availability of the Docusign app in ChatGPT and Codex, bringing its Intelligent Agreement Management (IAM) platform directly into OpenAI’s products. The integration enables organizations to securely create, analyze, manage and take action on agreements using natural language prompts within AI-powered workflows.
The launch highlights the growing role of AI in enterprise agreement management as businesses look to improve operational efficiency, automate manual processes and unlock insights from contracts and business documents.
Agreements remain central to business operations across departments, including sales, procurement, legal, HR and finance. These documents often contain critical business data such as renewal dates, obligations, compliance requirements and commercial terms. However, agreement information is frequently stored across disconnected systems, limiting accessibility and slowing decision-making.
The Docusign app aims to address these challenges by enabling teams to access agreement data, workflows and insights directly within ChatGPT and Codex. Users can generate agreements, ask questions about contract details and automate workflows through conversational AI prompts.
"Contracts sit at the center of how businesses sell, operate, and grow," said Allan Thygesen, CEO of Docusign. "With our new Docusign app, we're connecting trusted agreement workflows directly into the AI tools that teams use today. Together with OpenAI, we're helping teams across the enterprise move faster with greater visibility and confidence across the business."
The Docusign app enables organizations to simplify agreement-related tasks that traditionally require manual effort and cross-platform coordination. Instead of searching across systems or manually reviewing documents, users can interact with agreements through natural language requests.
Example use cases include identifying customer contracts approaching renewal, drafting outreach emails, generating vendor agreements, routing documents for legal approval and summarizing supplier obligations or upcoming deadlines.
The platform also supports workflow prioritization by helping users identify agreements awaiting approval and highlighting contracts that require immediate attention.
The integration is designed to support multiple enterprise functions through AI-powered agreement management capabilities.
Legal teams can review agreements more efficiently, identify key clauses and surface contract obligations quickly. Sales teams can generate agreements, monitor renewals and accelerate deal cycles. Procurement teams gain improved visibility into supplier agreements, approval workflows and vendor renewals.
The app also supports HR departments by simplifying onboarding and employee documentation workflows, while finance teams can access insights into contractual obligations, commitments and key business terms.
The Docusign app is powered by Docusign Iris, the AI engine behind Docusign’s agreement assistant and workflow agents. The platform is designed to help organizations create, manage and automate agreements while enabling users to surface insights and execute actions across the agreement lifecycle.
By combining Docusign’s agreement management capabilities with OpenAI’s platform, the integration aims to provide enterprises with a more intuitive way to interact with agreements while maintaining governance, security and operational control.
The Docusign app is currently available globally in English within ChatGPT.
About Docusign
Docusign brings agreements to life. Over 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and CLM. Learn more at www.docusign.com.
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