The challenge of unifying disparate enterprise data for artificial intelligence is being addressed by a new strategic integration. DevRev, an AI-native enterprise software company, has launched an integration between its AI teammate platform and Microsoft Fabric, Microsoft's AI-powered data platform. The connector allows organizations to combine data residing in Microsoft OneLake with DevRev's own customer and product data, creating a single, unified source of truth to power more accurate AI-driven insights and customer-centric workflows.
Quick Intel
DevRev has launched an integration with Microsoft Fabric's OneLake data lake.
The connector unifies enterprise data with DevRev's customer and product data.
It aims to break down data silos between analytics, support, and product teams.
The unified data provides richer context for AI agents, improving their accuracy.
The integration helps enterprises maximize their existing data investments.
It reinforces DevRev's alignment with the broader Microsoft ecosystem.
The integration is powered by DevRev's patented synchronization engine, Computer AirSync, which seamlessly pulls data from Microsoft OneLake. This data is then connected to DevRev's proprietary, permission-aware knowledge graph. The result is a cross-application data hub that bridges the gap between business intelligence, analytics, customer operations, and product development. By creating this unified foundation, organizations can ensure their AI solutions have access to comprehensive, contextual information, unlocking new value from their Microsoft technology investments. “Our integration with Microsoft Fabric represents a major step toward breaking down the barriers between enterprise data, analytics, and AI,” said Dheeraj Pandey, Co-Founder and CEO of DevRev.
The combined capabilities deliver several key benefits for enterprises. It enables unified analytics by giving teams a consolidated view of operations that blends OneLake data with DevRev's insights. Most importantly, it enhances AI context; with access to a broader dataset, AI agents can deliver more accurate and context-aware responses. The integration also breaks down data silos to enable seamless collaboration between different departments, such as analytics, customer support, and product teams, fostering a more data-driven culture.
This move deepens DevRev's partnership with Microsoft and provides a significant value-add for shared customers. The upcoming certified DevRev AirSync connector will appear as a native data source within the Fabric environment, making it easily accessible. This collaboration supports the growing adoption of Microsoft Fabric across the enterprise by demonstrating how its data can be directly operationalized within AI-powered workflow applications. “Together with DevRev, we’re helping enterprises get more from their data and make the most of their investments in AI and analytics,” said Dipti Borkar, VP & GM of Microsoft OneLake and Fabric Ecosystem at Microsoft.
The integration between DevRev and Microsoft Fabric represents a pragmatic step forward in the enterprise AI journey. By focusing on data unification as a foundational principle, it empowers both human teams and AI agents to make faster, smarter decisions, ultimately driving greater efficiency and a more holistic understanding of the customer.
About DevRev
DevRev is redefining enterprise software with AI-native solutions that unify siloed data and transform how teams collaborate. Its patented technology takes structured and unstructured data from existing tools like Salesforce, Jira, and Zendesk, organizing it into a knowledge graph that powers conversational enterprise AI. With DevRev, businesses get precise answers, real-time analytics, and automated workflows to unlock unrealized value. Founded in 2020 and backed by Khosla Ventures and Mayfield, DevRev is led by co-founder and CEO Dheeraj Pandey, former co-founder and CEO of Nutanix [NASDAQ: NTNX] and an Adobe [NASDAQ: ADBE] board member, alongside co-founder Manoj Agarwal, former SVP of Engineering at Nutanix. Headquartered in Palo Alto, DevRev operates globally across eight offices.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.