Deloitte today announced expansion of its strategic alliance with Salesforce by launching FastForward for Life Sciences, agentic-infused customer relationship management (CRM) accelerator tailored for mid-size organizations. It delivers compliant, ready-to-use experience designed to help organizations move forward more quickly and efficiently than traditional front-office transformation.
Offering is designed to enhance time to value, provide predictable cost model and to accelerate path to Agentforce-driven pharma-readiness.
Built specifically for mid-sized life sciences organizations, this offering is 70-90% preconfigured to give those organizations agile path forward. It offers portfolio of services, accelerators and pre-configured Converge by Deloitte solution to provide enterprise-grade CRM capability, faster implementation model and managed services approach that keeps platform evolving after go-live, offering clients flexibility for ongoing enhancement support. Organizations can roll out their transformations within four to six months, which is twice as fast as compared to traditional, heavily customized approaches.
Additionally, its foundation is informed by Deloitte's IndustryAdvantage approach, drawing on Deloitte's industry-specific insights, specialized capabilities and experience with life sciences transformation to help focus modernization where it matters. With this solution, organizations can modernize operations across field engagement, health care professional engagement, territories, sampling, medical science liaison workflows, compliance controls and data-driven customer insights.
Why this matters: Mid-size life sciences organizations are under pressure to modernize quickly and many may not have time or budget for multi-year transformations. Designed for speed and scale, FastForward for Life Sciences is intended to help drive faster cycle times, higher data quality and more capacity for innovation for mid-size life sciences organizations, working to shorten path from idea to therapy.
"We continually hear same frustration from clients, mainly centering around time they are devoting to updating CRM systems. This offering provides tested, pre-configured workflows and setups across commercial capability set that match how life sciences team's work. Instead of debating field layouts for months, they're launching pilots in weeks," said Pete Lyons, vice chair and U.S. life sciences leader, Deloitte Consulting LLP.
"The life sciences industry faces challenge: accelerating digital innovation while navigating increasingly complex global regulatory landscape. Deloitte's FastForward for Life Sciences embeds compliance and privacy by design from day one, reducing rework and delays," said Nico Kleyn, Life Sciences leader, Deloitte EMEA.
"Salesforce sets governance framework and quality bar that every certified partner utilizes with accelerated life sciences program. Deloitte has built deep experience following that structure, and FastForward reflects that investment," said Cahba Kingwood, SVP, Global Life Sciences Acceleration Hub at Salesforce.
About Deloitte
Deloitte provides industry-leading audit, consulting, tax and advisory services to many of world's most admired brands, including nearly 90% of Fortune 500 and more than 9,000 U.S.-based private organizations.
