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Deliverect, a global leader in food tech SaaS, has appointed Justin Falciola as President of the Americas to drive AI-powered growth, coinciding with the milestone of processing over 1 billion orders. Falciola’s expertise in digital transformation will accelerate Deliverect’s mission to revolutionize restaurant operations across the U.S. and beyond.
Justin Falciola appointed President of the Americas for Deliverect.
Deliverect surpasses 1 billion orders, solidifying leadership in digital ordering.
Falciola led digital growth at Papa John’s, boosting sales by $1B from 2019-2021.
Previously Chief Technology & Growth Officer at CKE (Carl’s Jr., Hardee’s).
Platform serves 68,000+ locations in 52+ countries with 99.95% uptime.
AI capabilities reduce wait times, predict demand, and enhance decision-making.
Deliverect announced Justin Falciola as President of the Americas, leveraging his extensive experience in scaling digital businesses. Falciola joined Papa John’s in 2016, leading its Digital team before becoming Chief Analytics and Technology Officer in 2018, overseeing 6,000+ restaurants in 50 countries and driving $1 billion in web, mobile, and aggregator sales growth from 2019 to 2021. Most recently, he served as Chief Technology & Growth Officer at CKE Restaurant Holdings, managing IT for 3,800 Carl’s Jr. and Hardee’s locations across 40 countries. “Justin’s experience driving digital innovation at some of the world’s largest restaurant brands makes him the ideal leader to help scale our AI capabilities,” said Zhong Xu, CEO of Deliverect.
Deliverect’s platform has processed over 1 billion orders, reinforcing its position as the leading provider of enterprise digital ordering solutions. Serving 68,000+ locations across 52+ countries, the platform offers 99.95% uptime and integrates with over 1,000 partners, including major chains like Taco Bell and Burger King UK. Its AI-powered ecosystem optimizes restaurant operations by reducing wait times, predicting demand, and enabling real-time decision-making. “Reaching 1 billion orders is a major moment — but it’s just the beginning,” said Xu.
Falciola’s appointment aligns with Deliverect’s AI-first vision to transform restaurant performance. “I believe Deliverect is the most exciting company in restaurant tech today,” said Falciola. “Its AI capabilities aren’t just futuristic — they’re already helping global brands reduce wait times, predict demand, and make smarter decisions in real time.” The U.S., Deliverect’s largest market, processes millions of orders weekly, and Falciola aims to expand this reach with a comprehensive technology stack for digital ordering and integrations.
With a team of 450+ employees and a robust integration network, Deliverect is poised for further growth in the Americas. Falciola’s leadership will focus on scaling AI capabilities and delivering value to customers, building on successes like the recent launch of Deliverect Kiosk in the UK. The company’s API-first platform ensures flexibility for enterprises of all sizes, positioning Deliverect as a leader in digital restaurant operations.
Deliverect is a global ecosystem of on- and off-premise solutions for digital sales. Its API-first software helps enterprises of all sizes to sell anywhere and deliver everywhere across 52+ global markets. Currently, Deliverect powers 68,000+ establishments, including renowned chains like Taco Bell, Little Caesars, Burger King UK, and Pret A Manger.
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