Coheso, the AI-native legal front door and work management platform, has announced a series of enhancements to its integrations with Slack, Microsoft Teams, Outlook, and Gmail. These updates are designed to bridge the gap between informal business communications and structured legal intake. By utilizing AI to interpret intent and context from chat and email, Coheso now automatically populates request forms and routes them to the correct workflows. This allows legal departments to maintain structured oversight while permitting business users to remain within their preferred communication channels.
Coheso updates Slack, Teams, Outlook, and Gmail integrations with AI-native intake.
AI interprets message content to automatically populate legal request forms.
Real-time syncing ensures legal triages in Coheso while business stays in chat/email.
AI agents can now extract details and review submissions against internal guidelines.
New self-service features allow AI to answer routine questions directly in the flow of work.
Platform provides General Counsels with comprehensive visibility into departmental demand and impact.
In-house counsel frequently deal with a high volume of unstructured requests arriving via quick chats or emails. Coheso’s latest enhancements address this by identifying the specific intake workflow required based on the original message. This automation reduces the friction of manual form-filling for employees while ensuring that legal teams receive the structured data necessary for triage and ownership.
Once a request is initiated, Coheso keeps the conversation synced across platforms. This dual-channel approach allows legal professionals to manage work within the Coheso dashboard while business users continue to receive updates and respond via their original chat or email thread.
The platform has also introduced advanced AI agent capabilities to handle routine inquiries. In Slack and Teams, the AI can determine if a query can be resolved through self-service or if it requires conversion into a formal legal task. These agents can perform a variety of functions, such as reviewing submissions against internal company guidelines and responding directly to users, which accelerates resolution times and minimizes interruptions for legal staff.
"Legal teams need structure around incoming work, but the business is going to keep working in email and chat," said Chirag Mehta, Head of Product and Co-Founder of Coheso. "Our recent AI enhancements make those channels far more effective by helping Coheso understand intent, capture context, guide users into the right workflow, and reduce the manual effort required to get legal work into the system."
By consistently capturing requests regardless of their origin, Coheso provides General Counsels and business leaders with a unified view of legal demand. This data allows for better tracking of where demand is increasing and provides a measurable way to demonstrate the legal department's impact on the broader organization.
The updates reflect Coheso’s commitment to "meeting the business where it already works," creating a more efficient ecosystem for managing growing volumes of legal and compliance requests.
ABOUT COHESO
Coheso is an AI-native legal front door and work management platform for in-house legal and compliance teams. The platform combines centralized intake, including automated responses to routine questions, an efficient workflow for complex cross-functional tasks, and agentic capabilities that enable work to move forward automatically. Headquartered in New York, the company is backed by leading venture capital firms including Tola Capital, Crew Capital, Character, and FirsthandVC, as well as Carnegie Mellon University.
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