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Cognizant and Uniphore have announced a strategic partnership focused on co-developing industry-specific AI solutions that leverage small language models (SLMs), AI agents, and deep domain expertise. The collaboration aims to deliver targeted, governable AI capabilities tightly aligned with real business workflows, enabling enterprises to integrate AI as a durable, operational component rather than a standalone tool.
Quick Intel
Enterprises increasingly recognize that not every AI use case benefits from large, general-purpose models. Domain-specific SLMs and purpose-built agents offer greater accuracy, lower latency, reduced costs, and stronger governance—critical in highly regulated sectors where operational context, regulatory compliance, and data privacy are non-negotiable.
Uniphore's Business AI Cloud provides a composable platform that bridges consumer-grade AI simplicity with enterprise-grade rigor, enabling secure, scalable deployment trained on proprietary data and embedded directly into workflows. Cognizant's role ensures these capabilities translate into client-ready solutions that deliver measurable outcomes such as improved accuracy, operational efficiency, and faster time to value.
"Our clients are looking for AI that is designed around their business and incorporates the critical operational context required to deliver business outcomes – and value – from AI," said Ravi Kumar S, Chief Executive Officer of Cognizant. "By combining domain-specific SLMs developed with Uniphore's Business AI Cloud with AI agents managed through Cognizant's platforms, this partnership seeks to incorporate our industry expertise into solutions that are practical, governable and ready to operate at scale."
"The world's largest companies are ready for AI that delivers real business impact. That requires systems purpose-built for their most critical workflows," said Umesh Sachdev, CEO and co-founder of Uniphore. "Partnering with Cognizant enables us to combine Uniphore's Business AI platform, embedded across the business stack, with deep industry expertise to deliver secure, scalable solutions designed for real-world enterprise execution."
The partnership begins with targeted solutions in Life Sciences and Banking & Capital Markets, where precision and governance are paramount. These initial offerings combine specialized SLMs with prebuilt AI agents optimized for industry workflows. The model is structured for joint go-to-market execution, sustained collaboration, and long-term evolution, with expectations to extend the approach to additional sectors in the future.
About Cognizant
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
About Uniphore
Uniphore is the Business AI Company that unlocks the agentic enterprise with a complete, composable AI platform spanning agents, models, knowledge, and data. Its platform, the Business AI Cloud, bridges the AI divide between consumer AI and enterprise AI—combining the simplicity of consumer AI with the rigor, security and scalability required for the enterprise. Uniphore allows business users to effortlessly harness AI and deliver results immediately, while providing CIOs the foundation to deliver powerful AI applications that are embedded into workflows, trained on enterprise data.
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